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How to Start a New Job | Dodging Landmines
Those first few days on a new job can be stressful. Roberta "Bobbie" LaPorte, a career and leadership coach, discusses how to make a ...
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Learning to Think Creatively
Deborah Kneeshaw talks about ways to break out of thinking "ruts" and open up those mind processes.
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Six Hidden Factors of Motivation
Ed Muzio, president and CEO of Group Harmonics, explains what drives people to perform and why uncovering motivation can improve communication and increase trust.
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Closing the Sales Gaps
Tom Cates, president of The Brookeside Group, explains how sales people can become pro-active partners with their clients.
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How to Ask for Help Effectively | Leila's House of Corrections
It can be difficult to ask for help, especially if you like to solve problems on your own or if you're afraid of appearing ...
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Classic Business-Writing Blunders
Paul Jones, director of Magneto Communications, provides tips on how to improve your writing skills.
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Research is the Key
Vicky Amato of Idea Testers talks about the importance of researching the market prior to launching a product or service.
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Apple Shows Off Word Processing Software for iPad
Philip Schiller, senior vice president of product marketing, demos the company's productivity app iWork and offers a peek at word processing on the new ...
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A Look at Video on the iPad
Apple CEO Steve Jobs talks up the iPad's video features, including YouTube streaming and the ability to watch movies and TV shows via the ...
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Apple, Major League Baseball Team Up on iPad App
At an Apple press event, Chad Evans, director of mobile development for MLB.com, demonstrates the league's new iPad baseball software. The app allows users ...
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Apple Takes on Amazon with iPad E-Reader Features, Bookstore
At an Apple press event, CEO Steve Jobs shows off the company's new iBooks app. Users can now browse, read reviews, read a sample ...
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iPad's Bottom Line: Specs and Price
Apple CEO Steve Jobs sums up all the features and pricing of the new Apple tablet.
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Steve Jobs Demos iPad Web-Browsing Features
Apple CEO Steve Jobs sits down with the new Apple tablet and shows off its Web-browsing, e-mail, and keyboard features.
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Apple introduces the iPad
At an Apple press event, Apple CEO Steve Jobs announces the iPad. The new mobile device is a half-inch thin and weighs 1.5 pounds. ...
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Coffee Roaster Brews Up Eco-Friendly Cup
Equator Estate Coffees & Teas, a specialty coffee roasting firm in San Rafael, Calif., is guided by the belief that quality leads to sustainability. ...
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Dealing with Change as a Salesperson
Paul D'Souza, business consultant and author of the new book "The Market Has Changed -- Have You?" discusses why getting back to basics is ...
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Supporting the Qualities of Your Salespeople
Paul D'Souza, business consultant and author of the new book "The Market Has Changed -- Have You?" explains why it's so important for salespeople ...
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The Market Has Changed - Have You?
Paul D'Souza, business consultant and author of "The Market Has Changed -- Have You?" explains why awareness is the new bottomline and how you ...
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Coping with Change at Work | Dodging Landmines
Change is a necessary part of business and that can cause stress among employees. Caty Everett, vice president at Alliance Leadership, explains how being ...
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Wired to Care by Dev Patnaik | Book Brief
In the book "Wired to Care," author and business strategist Dev Patnaik explains why creating empathy within an organization can improve decision-making and drive ...
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Bon Appétit Serves Up Locally-Farmed Food In Tough Economy
Bon Apptit is an on-site restaurant company that serves corporations, colleges and universities in a socially responsible manner. In addition to buying ingredients locally, the company converts its food scraps into mulch, and provides diners with a carbon diet calculator that figures out how much their meal is contributing to global warming. BNET finds out what Bon Apptit is dishing up to one of its clients: Yahoo!
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SMART Goals 2.0 | Leila's House of Corrections
Find out how you can build upon SMART (Specific, Measurable, Action-oriented, Realistic and Time-bound) goals to you keep on track to success.
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Present Like Steve Jobs
Apple CEO Steve Jobs is well known for his electrifying presentations. Communications coach Carmine Gallo discusses the various techniques Jobs uses to captivate and inspire his audience techniques that can easily be applied to your next presentation. For more tips on presenting like Jobs, read our Crash Course.
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UPS CEO Says Economic Recovery Is on Its Way
United Parcel Service is the largest package delivery service in the world. Every day, UPS ships more than 15.5 million packages worldwide aboard 107,000 vehicles and 570 planes. BNET Editor-in-chief Eric Schurenberg talks to UPS CEO Scott Davis about holiday season shipments, the economic recovery, and having one of the lowest turnover rates in the industry.
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How to Handle a Slacker | Dodging Landmines
Is someone on your team not pulling his weight? Tanya Goodwin-Maslach, an executive coach at Elevati Inc., offers tips on how to talk to a slacker and jumpstart his performance.
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Wired to Care by Dev Patnaik | Book Brief
In the book "Wired to Care," author and business strategist Dev Patnaik explains why creating empathy within an organization can improve decision-making and drive growth. He cites Nike, Harley Davidson and JetBlue as companies that have mastered the ability to reach outside themselves and connect with other people.
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How to Use "Mirroring" to Build Rapport | The Body Language of Business
Do you want to make a connection with someone or simply put them at ease? Try copying their gestures and poses. Carol Kinsey Goman, author of "The Nonverbal Advantage," explains how to use body language "mirroring" as a communication tool.
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The Future of... Check Deposits
Cash, check or charge? For small business owners, checks may be the least preferred method of payment, since cashing them requires a trip to the bank. But mobile banking technology could put an end to those time-consuming bank branch visits. BNET correspondent Sumi Das explains how Texas-based USAA bank has developed Deposit@Mobile, an application that allows customers to make deposits using an iPhone.
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Building a Successful Inside Sales Team
Doug DeBolt, senior vice president of West Business Services, discusses the elements of a high-performing inside sales team: hiring, sales management, technology and culture.
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Dealing with Office Gossip | Leila's House of Corrections
Office gossip is more than an occasional distraction and a time waster. It can cause expensive turnover among employees and clients. Here are some tips on how to deal with it.
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Measuring Customer Intelligence
Tom Cates, president of The Brookeside Group, a sales intelligence company, explains the six dimensions of a successful customer relationship, and how to measure and manage customer satisfaction.
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The New Way of Selling
Dan Miller, a senior vice president at General Physics Corporation, a performance improvement company, discusses how technology has changed the sales process and why good information is critical in this age of Web 2.0.
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How to Deliver a Negative Performance Review | Dodging Landmines
Giving a negative performance review can be one of the most stressful tasks a manager faces. Employment and labor attorney David Goldman explains why it's important to be upfront.
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Email Missteps | Leila's House of Corrections
Email has become the de facto way to communicate in the workplace. However, it is often overused and misused. Watch out for these missteps before hitting the send button.
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Growing an Artisan Cheese Business in Tough Times
Unlike most cheesemakers, Cowgirl Creamery not only makes, but sells and distributes their own handcrafted organic cheeses, giving them a competitive advantage. But despite a devoted following and growing popularity, the company's founders, Peggy Smith and Sue Conley, face numerous challenges, including cash flow and strict government regulations.
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The Carrot Principle by Chester Elton |Book Brief
In the Carrot Principle, author Chester Elton draws on one of the most in-depth management studies ever conducted to definitively show that the key to getting the most out of your employees is frequent and effective recognition. Good managers become great, Elton argues, when they use power of positive recognition and reward to accelerate goal setting, communication, trust and accountability within their organization. Eltons book is a practical guide that shows you how to increase productivity, engagement, retention and profitability by leading with the carrot instead of the stick.
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How to Improve Customer Service
Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer relationship management tool can please customers, while saving the company time and money.
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Ahmed Rahim, Numi Tea |Confessions of an Entrepreneur
How do you turn a cup of tea into a multimillion dollar business? Host Sydnie Kohara sits down with Numi Tea Founder and CEO, Ahmed Rahim, as he shares the challenges of stepping into and growing within an already oversaturated tea industry. Rahim also confides how he has learned to be a better leader by listening to and trusting his staff.
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Desk Pilates: Complete Workout
Exercise without leaving your desk. Pilates instructor Eleanor Gomez demonstrates a simple workout that will help prevent repetitive strain injury, strengthen your spine, and make sitting, working, and playing more comfortable.
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David MacLeod: Why Employee Engagement Scores Over Pay
At a time when so many people are being demotivated by being paid too little and others are being attacked for being paid too much, how can the concept of an engaging corporate culture keep key employees loyal and productive?
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BNET Video - Online business video that makes you a better manager and professional. Best Practices bring management advice to life. Daily Dog & Pony interviews focus on new business ideas for entrepreneurs. Sales & Marketing videos offer sales management advice. Business Book Briefs highlight key takeaways from top business book authors. And our At the Whiteboard series translates complex business concepts in 3 minutes or less.
