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Collaboration: Interpersonal Team Dynamics

No matter how good your project or the technology you have to work with, if your team doesn’t mesh – your project's in trouble. BNET and Harris Interactive recently conducted a research study on collaboration which revealed some illuminating facts about interpersonal team dynamics. Stephen Howard-Sarin, Vice President of CNET’s business sites, explains.

Speaker: Stephen Howard-Sarin, Vice President, CNET’s business sites

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Tags: Team, Collaboration, Team Management, Management, Adobe, Productivity, BNET, Harris Interactive

 
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  •  
    1

    juliogman

    11/18/07 | Reported as spam

    Collaboration

    Good and useful information but limited by the fact that the most important factors of collaboration are missing.
    Let me suggest introducing as # 1 "creating team," and #2 "team alignment." In organizations we call "team" any group of people. A group of people do not constitute ?a team." Just because we are in the same floor or involved with a common project will qualify the definition team.
    Creating a team will consist of careful selection of the players, defining line of authority, establishing each position accountabilities, training, goals setting, etc.
    After the team is set up and each member knows his role then we can dedicate ourselves to create alignment. To create alignment we don't have to have agreement, we can disagree and have different opinions or ideas. The fundamental factor is that each member must be aware that even when you disagree you align with the final goal or mission of the team. When alignment is present people can express themselves freely, openly and respectfully. When alignment is present people feel that is worthwhile to put egos aside in the best interest of the team goal instead of being forced to put the ego aside.
    Only when these two factors are present you can give a team a mission to accomplish.

    Julio Garreaud
    Executive Coach
    http://www.thehumanarchitect.com

  •  
    2

    jane oeikhenan

    11/19/07 | Report as spam

    RE: Collaboration: Interpersonal Team Dynamics

    Its true u know, i work with a facility management firm which has many staff scattered over almost two hundred sites and have recently lost some due to negligence of site staff, we`re doing everything in our power to manage them but its an uphill task, is there something we`re doing wrong?
    Jane.

  •  
    3

    hflloyd

    12/02/07 | Report as spam

    Perspective is key to succsessful teams

    Having been a small business owner for 20+ years and consulted with other small businesses on management issues the concept of team is typically looked at from the need or goal of the company. ALthough this is important and primary, once decided upon the primary objective becomes aligning all perspectives around the goal.

    Each of us apporaches the since of team from our own agendas. Our need to participate at a high level and be seen as a player drives the individual to success or crazy depending on dynamics.

    The first step to a better team (after the selection [process of needed skill sets.) is to establsih that everyone is clear on the outcome at the end. Secondly most of the intial meeting should be utilized to hear the various ways to achive the end. All ideas need to be explored. Typically stronger personality types win at getting their ideas to show up on the dry erase board so other members clam up.

    A good team leader will balance input and allow all to participate. Without this important first step team member a will attck with a donkey and team member b will attack with a sports car. The tourtise and the Hare story is not about winning but about how the game was played by each player.

    So getting the perspective right first insures that team members are not only aware of the goal but also the map to get their and the mode of transportation needed.

  •  
    4

    Andrew Mager

    12/05/07 | Report as spam

    RE: Collaboration: Interpersonal Team Dynamics

    Great video SHS

  •  
    5

    partypop

    12/18/07 | Report as spam

    RE: Collaboration: Interpersonal Team Dynamics

    Hope this video can be downloaded.

  •  
    6

    channazafariqbal

    04/28/08 | Report as spam

    RE: Collaboration: Interpersonal Team Dynamics

    PLZ SEND FULL ARTICLES TO ME ON channazafariqbal@yahoo.com TEHN I CAN REMARKS ABOUT THE ARTICLES

    LOOK FORWARD TO HEAR FROM YOU

    ZAFAR IQBAL CHANNA

  •  
    7

    NancyBreen

    06/12/09 | Report as spam

    RE: Collaboration: Interpersonal Team Dynamics

    I'm so excited about finding this site AND about the quality of the articles and videos. My students are going to gain so much value from it!! Thanks!!

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Collaboration: Interpersonal Team Dynamics

No matter how good your project or the technology you have to work with, if your team doesn’t mesh – your project's in trouble. BNET and Harris Interactive recently conducted a research study on collaboration which revealed some illuminating facts about interpersonal team dynamics. Stephen Howard-Sarin, Vice President of CNET’s business sites, explains.

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>> The number one most important part of business collaboration is people. You can have the best project and all the tools that money can buy but if your team can't get along, you're in trouble.

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>> I hate you.

>> I hate you too.

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>> Stephen Howard Serine joins us today to discuss the findings of a recent study commissioned by BNET sponsored by Adobe and conducted by Harris Interactive on collaboration in the workplace.

>> Stephen: Much like in any other business model there's a hierarchy to collaborative team. And what's fascinating from our study of 2,093 people is that the higher up you are in the food chain and the older you are, the better you feel about the overall performance of your project team.

>> They forgot to change that.

>> This project is going in circles.

>> Hey? I think we've made some real progress on that project. Great work John.

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>> Stephen: The good news is that 72% of respondents agreed that their project goals and objectives were established at the beginning and met by the end. Many of those who were surveyed were project team members and they also felt that the people-based attributes meaning face to face contact and having well-defined goals, people contributing a fair share, being open to new ideas and strong leadership are what led to a successful project.

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>> Stephen: What continues to be hardest for people is putting aside personality conflict and egos for the benefit of a project.

>> Forget it. I can't deal with him. I can't deal with him.

>> We're not getting anywhere here.

>> No.

>> Stephen: Only about half of respondents agreed that personality conflicts and egos were set aside. Larger teams with 13 or more members have the most difficulty in keeping egos and personalities in check. To help things run smoothly these large teams tend to use technologies--teleconferencing, web or video conferencing and content or document applications. They use them more than the small teams to exchange information.

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>> Too difficult for you?

>> Stephen: When things go wrong people tend to blame other people. They name attributes like bad chemistry or poor leadership as the causes of challenges and this happens regardless of the size of the team.

>> Whatever.

>> Stephen: The top three pain points are one--members not open to new ideas; two--some people just not doing their work; and three--a lack of feedback from other team members.

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>> Stephen: Next up were a mix of people and information management issues that made up the next three pain points; and they were team leadership not dealing effectively with conflict; new ideas and solutions not being tracked or even captured; and poor organization of necessary information. These are people issues primarily. There is no cure-all for this but it's important to recognize that the human factor is critical in team collaboration and take responsibility for yourself and for your team in creating a more harmonious working environment.

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>> For more information go to bnet.com.

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