Expressing Gratitude |Leila's House of Corrections

If there is one thing we forget to do as often as we should, it s saying thank you. Many managers fail to do this and do it right. If you one of those leaders, then Come on managers, it s time to learn to express gratitude.

Thanks; that helped a lot. Thank you. Great job. Do these phrases really say anything to you and the people you say them to?

Being genuine is crucial to saying thank you. Because you mean it, it means something. To express gratitude gracefully, use these guidelines.

Tip 1: Make it personal.

When saying thank you to one person, use you in your statement. There s no we or team right now. For example, Marianne, when you called that client back right away, you made him feel very valuable. Good call.

Tip 2: Be specific.

Thanks; super job means nothing. It s an empty expression. Detail why you are thankful, why you are appreciative. What did the person do and how? For example, Daniel, I noticed you took the time to greet each person individually before the meeting. Doing so made them feel welcome and important and encouraged them to contribute.

Tip 3: Take it slow.

Don t rush expressing gratitude. You re not checking the box. Slow down, both yourself and the words. This is a gift. Give it at a meaningful and memorable speed.

Tip 4: Think about writing it down.

There are different ways to express gratitude, including writing it down. How do you feel when you receive written thanks? You probably keep the message, reading it more than once. Consider expressing gratitude via email, especially when you want others to know of your appreciation and the employee s accomplishment.

So, what do you receive when saying thank you? Increased loyalty, dedication, and productivity. And the cost to you? The words are free. Their value can be priceless.