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The Real ROI of the Press Release

Tags: Press Release, Google Inc., Web, ROI, Web Site, Business Wire, Public Relations, Web Site Development, Channel Management, Web Technology, Marketing, Corporate Communications, Internet, PRWeb, PRNewswire, Google, PR Strategy, Press Release Syndication, Search Engine Optimization, Drew Kerr

A year and a half ago, if you had tried to Google either the Next Level Wellness Center or its founder, Dr. Vasili Gatsinaris, you would have had to wade through 16 pages of search results to find the first mention of either one of them. Then in early 2008, the company’s publicist Donna St. Jean Conti began issuing monthly press releases for $200 each through PRWeb, a wire service that distributes releases to 30,000 online publishers. Total amount of press coverage the releases generated? One mention in a local magazine — but that’s not the point. When the press releases started popping up on page four of Google search results, Conti knew the investment had paid off. “Our primary goal was to make it onto Google,” she says.

Well-written press releases have lost much of their power to generate actual news coverage. Journalists suffering from information overload rarely have the time to slog through the number of pitches they receive daily, so publicists bank on their relationships with them to get coverage. If press releases have any potency now, it comes from showing up in Web searches and, hopefully in the process, raising a company’s profile online. Thanks to online distributors like PRWeb, your release can become virtually ubiquitous on the Web. But don’t be fooled. That’s not the measure of success.

Inside the Shotgun Approach

In exchange for anything from $80 to $1,400 and more per press release, big syndicators such as Business Wire and PRNewswire use the shotgun approach, sending your corporate announcement far and wide to news desk terminals, across RSS feeds, and to hundreds of Web sites. Generally, the larger the audience you want to reach, the higher the price. For an additional fee, most distributors will also optimize your press release by inserting links to your company’s Web site and keywords that are likely search terms, both of which can boost a page’s ranking in search results.

Here’s how it works: Many of the Web sites on the receiving end, including Reuters and MSN, will simply republish the announcements, links and all, usually in remote corners of their Web sites reserved for press releases only. The average MSN Money reader probably won’t find the release as she scans the news, but search engines will. The more Web sites republish the release, the more Google recognizes the page as legitimate and the higher up it will appear in search results. For example, if 5,000 Web sites link to a vinyl album collector’s home page, and 10,000 Web sites link to a rival site, Google ranks the latter as more relevant when people search terms like “vinyl albums” and “vintage 45s.”

Why That’s Not Good Enough

According to many clients, paying for press release distribution pays for itself: JKS Communications’ Julie Schoerke says a Business Wire release boosted the traffic to her tech client’s home page from around 100 to about 30,000 per week after the first send. And the doll accessory small business Emily Rose Home Party produced a better return on mailing list sign-ups after issuing a PRWeb release than by using Google AdWords. But as they say in the weight-loss and anti-aging cream commercials, “Results may vary.” Blasting your press releases all over the Web may be a cheap way to get Web traffic, or it may just waste your money. Here’s why:

You may not fool the search engines for very long. Companies may find their releases on everything from well-known Web sites like Dow Jones MarketWatch, CNBC.com, and Yahoo News to the obscure and often irrelevant Earthtimes.org, Congoo.com, and Ad-hoc-news.de. Cincinnati-based publicist Bill Mefford’s travel destination announcements have ended up on soap opera destination Soapdom.com and Spanish-language stock-trading site Bolsamania.com. Book publicist Jennifer Heinly touted a word-of-mouth marketing title geared for small businesses, and found her release reprinted on ScrapbookUpdate.com, Retail Business Coffee Trends, Needle & Handicrafts, and ChainLeader.com. When links to your Web site pop up on a page that has nothing to do with your business, it’s not always helpful, says independent SEO consultant Dan Rosenbaum. “If your only backlinks are from distribution services, it's a good indication that no one cares about the news you’re putting out and search engines will understand that.”

And you really can’t fool customers for long. On the Web, Google searchers are looking for credibility in the form of third-party reviews and recommendations, not a long list of identical press releases. So even if you use a release distribution service to put yourself on the map, you quickly have to generate real human interest in your business. Encourage customers to go to review sites such as yelp.com to rate your services, and reach out to bloggers who write about your industry.

Traffic isn’t money. Flinging your press releases to remote corners of random sites is pointless unless the tactic eventually leads to cash in the till. So before you know whether a PR blast paid for itself, you have to know what the people it attracted to your site did once they got there. “PR Newswire and Business Wire provided us with analytics regarding how many times the release had been viewed and a list of which sites picked up the release, but they couldn’t give us any more specifics,” says Liz Castoro of PR firm JS² Communications. Press release syndicates can offer basic click-through numbers, but you need more than that. Scott Steinberg, who handles PR for digitaltrends.com, says that the lack of hard numbers “at least from an executive budgeting standpoint can make paid press release distribution a tough sell.” The key to getting good ROI is starting with a clear goal, like increased sales or more mailing list subscribers, and having your own site analytics in place to know whether the increased traffic is helping you reach that goal. “Traffic for the sake of traffic doesn’t do any good — it costs you money,” says Rosenbaum. “It’s what you do with the traffic once it gets to your site” that really matters.

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About the Author

Drew Kerr is president of Four Corners Communications, a New York City-based public relations consultancy that specializes in digital and traditional brands. His clients have included Maxim, AOL, driverTV, Sporting News, Mochila, INVIDI Technologies, and the Acerno predictive ad network.

 
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  •  
    1

    Sarah Skerik

    08/13/09 | Report as spam

    RE: The Real ROI of the Press Release

    While I agree in principle with many of the ideas in this article, some require additional detail.

    "The shotgun approach"
    It's easy to imagine that PR Newswire - with a vast network of media and web sites consuming our news - employs a 'shotgun' approach when distributing news. In reality, however, nothing could be further from the truth. Fact is, we can describe our relationship with every single recipient of our press releases. Our media relations team works with large newsrooms served by wire feeds to ensure they're getting exactly the content they want, and that it's being routed correctly within the editorial system. We also provide in-person service to hundreds of journalists and bloggers each week, helping them fine-tune the customized news feeds the access via PRNJ. This attention to detail means that that our newslines - even our largest US and global circuits - provide targeted distribution to news consumers. Our confidence in our network is one reason why PR Newswire includes US1 Media Monitoring - 30 days of free online media monitoring - in the reporting suite clients that use our US1 newslines to reach media across the nation receive. If we can measure it, we do.

    Traffic for traffic's sake
    I agree totally with the idea that Web site traffic for traffic's sake is almost useless. The key is reaching interested, engaged audiences with your message. PR Newswire employs a variety of different approaches to building online visibility for news.

    Search engines take center stage. PRNewswire.com receives more referrals from search engines than any other commercial newswire service, because we've made smart decisions with respect to how we structure our high-quality content for their spiders. We recognize that while some press releases have huge potential audiences (such as a message promoting a new set of ring tones from a popular band), others are targeting a much smaller set of prospects (e.g. releases from a maker of airplane engine components, whose PR person told me they have 200 customers worldwide.) Search engines are a key mechanism for connecting messages with audiences.

    Online syndication is also a key component of our approach to building online news. The network of web sites that receive and post PR Newswire content is more than twice the size of our closet competitor's. Large sites such as Yahoo and AOL and aggregators like Comtex provide potential access to millions of people. However, we have painstakingly added hundreds of much smaller niche and local media sites to our list of content syndicators, in order to find and connect niche audiences with relevant news from our customers.

    Commercial wire services are just one tool available to communicators today, and I don't think that anyone in this industry believes that our organizations are the end-all be-all of message distribution. But PR Newswire (and, yes, our competitors too) is still a great way to communicate your message credibly and to large, relevant audiences.

    Sarah Skerik
    VP Products - Customer Experience
    PR Newswire
    http://www.prnewswire.com

  •  
    2

    djmnsf

    08/13/09 | Report as spam

    PR's asleep @the wheel. You can engineer results without PR or Google.

    Many PR firms look for pick ups and articles written, etc. And try to prove lift in awareness. But, when you think about what they measure, it's often a headline or write up on some site (speaking of the web for now). Today, sadly , PR does not take advantage of the many content integration sponsorships available on media sites. Those are purchased through advertising. So PR teams are really missing a big lever. If they got the headline and story placed predictably where relevant content already existed, you can guarantee an increase in AWARENESS, INTEREST and ENGAGEMENT levels with the content. Don't buy search, and don't just hope for viral uptick through social media. Plan out the exact reach you want from the story. It's science now, yet PR is in the old world when leveraging online.

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    3

    rhondacrosby

    08/13/09 | Report as spam

    RE: The Real ROI of the Press Release

    ?Traffic for the sake of traffic doesn?t do any good ? it costs you money,? says Rosenbaum. ?It?s what you do with the traffic once it gets to your site? that really matters.

    Couldn't of said it better! This is what I have been trying to instill in my online marketing consulting clients. They are all so eager and serious about getting more traffic to their websites but most are unwilling to first 1) have an actual strategy in place and clearly defined goals and 2) have a website that will convert the traffic once they get it.
    Also about 95% of clients that I do a website review and strategy session with are not doing any tracking or analytics.


    Rhonda Crosby
    http://www.RhondaCrosby.com/blog


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    4

    Ryan.Lou

    08/13/09 | Report as spam

    RE: The Real ROI of the Press Release

    In today's marketing world, everything has to be integrated. PR alone is never a strategy unless you have a story that makes news headlines, gets you on talk shows, gets everyone talking.

    Press releases still do add some credibility to a business, if nothing it lets your prospects, customers know you're still alive. And additional traffic to a website that converts never hurt anybody.

  •  
    5

    onlinePR

    08/14/09 | Report as spam

    Google results are where it's at

    Your first example says it all. They send out press releases regularly and started seeing higher rankings on search engines. The only client I have who has consistently sent out press releases (most only do one or sporadic attempts) has seen the same results.

    You build credibility in search engines by being consistent. Just like in blogging when you're new you're not recognized. But keep writing regularly and you start seeing results.

    Your press release itself may not rank well. Instead, the words you use as links in your press release can help your site rank higher for those terms.

    Also, you might get links to your domain as a result of someone reading your news, and not to your press release.

    If you can guest blog for someone who would care about your news and link to it, that can help authority a lot.

    Great story. I'm going to tweet about it and highlight on my blog www.OnlinePRBook.com

    -Janet Thaeler
    @newspapergrl

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    6

    Dave Mesicek

    08/16/09 | Report as spam

    RE: The Real ROI of the Press Release

    A great conversation starter Drew.

    As the CEO of a start-up I see a Press Release (PR) as a key tool in letting the world know who we are. Challenge is we have no budget for paid PR distribution services or professional writers. All we have is our small team of multi-taskers to help spread the word and PR to our contact lists. Google Analytics tells a good tale of traffic to our site and since our first PR, which will be sent out to my own media and contact list will be our first public shout it will be obvious what traffic results from it. Can't wait to see!

    Dave Mesicek
    CEO & Co-Founder
    Common Soles
    http://commonsoles.com

  •  
    7

    Miles Technologies

    09/03/09 | Report as spam

    RE: The Real ROI of the Press Release

    Great information on how to use press releases as a way to gain greater search engine visibility and increased website traffic! http://milestechnologies.com/PublicPages/CS-Online-Public-Relations.aspx

  •  
    8

    mjtayar

    10/19/09 | Report as spam

    Linked pages and SEO

    Interesting article but it doesn't really capture the core principle of SEO: PageRank. You say that if 10,000 sites link to you then you will be better ranked than if 5,000 sites link to you. This is incorrect. It is not the number of pages but quality of each pages PageRank.

    PR news release syndication usually sends your link to sites with low PageRank. These are less credible and are weighted poorly by the Google formula.

  •  
    9

    eganderson

    11/16/09 | Report as spam

    RE: The Real ROI of the Press Release

    One thing I love about SEO is all you have to do is hang SEO on the wall and you are an expert. The basic truth of any business is this, "Are my efforts paying off?". I wonder how all the SEO's have any time to do anything for their clients when I see so many, (like Im doing right now in bed) spending thier precious time trying to tell eveyone how wrong everyone else is doing it. I have been in business for over 30 years and this one thing I know. There are followers and there are leaders. Those who spend all their time trying to show everyone what they know may just have insecurity issues. (not all but many)

    When the founder of Nike made his discovery of the shoes that carry most of the world, he was not writing letters to all the shoe companies telling them what to do. He was pouring rubber into a waffle iron! So with that being said I think all these bloggers need to buy waffle irons.

    I gave up chat rooms after they first came out because I have better things to do then try to convince everyone that Im right. All the article time may be better spent for most going door to door with a Hi Im from so and so and I wouild like to tell you about this! Most of us are just sucking from the economy and produce nothing that really matters.

    True leaders and Pioneers do not spend their time talking about things, they are discovering new things! Also, they dont tell the world everything they have found and reduce the value of thier time to null.

    What I really love about all this blog stuff is that its mostly a sham, hoping that after you read something, they might 'catch you' without you really knowing. Write the article and maybe they wont realize we are really after them.

    Sounds like Search Marketing and the Gov. have allot in common.

  •  
    10

    tgallo123

    11/17/09 | Report as spam

    RE: The Real ROI of the Press Release

    How would one submit a release for your readerbase?

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