Sterling Performance

by John Seddon - July 26, 2010

It's a mistake to think management tools like Toyota's 'Takt Time' can be applied to service businesses, says John Seddon.

by Jo Owen - July 26, 2010

Business leadership isn't all sweetness and light. Some of the less-often mentioned conditions of being the boss are arduous and uncomfortable.

by Jo Owen - July 22, 2010

The launch of the UK's National Citizen Service scheme is admirable, but it's one very costly way of encouraging self-esteem.

by Andy Hanselman - July 22, 2010

Make no mistake, a company's culture can give it a serious competitive edge. Just look at Zappos or Innocent. Here are five questions for companies that want to emulate their success.

by Jo Owen - July 21, 2010

It gets devalued, clipped and stolen. Sometimes it can even sink your boat. But are we really ready to say goodbye to cash money?

by Joanna Higgins - July 20, 2010

The enduring lesson of the last two years is no business can stay the same for long. Here are four old business rules that need replacing.

by Paul Clark - July 20, 2010

It's an established part of working life, but not often a pleasure to do. Some hints on conference calling with panache.

by Stuart Cross - July 20, 2010

Strategy blogger, Stuart Cross, uses his experience of managing big change programmes to advise the prime minister about how to improve his chances of delivering his agenda.

by Nisa Chitakasem - July 19, 2010

Thinking of switching careers or just starting out in your job search? Here are five free personality tests to help you decide which jobs best suit you.

by Jocelyn R Davis - July 19, 2010

Why is it that strategic plans so often start out fast then slow to a crawl? Here are three common traps that business leaders fall into.

by Jo Owen - July 15, 2010

Shareholders may have some influence over excess pay at M&S and Tesco, but are they really afforded the rights of ownership?

by Andy Hanselman - July 14, 2010

Now the cheering has died down, and most of us have switched our focus back to work. Here's a few lessons to be learned from the beautiful game.

by Joanna Higgins - July 14, 2010

Richard Branson claims Virgin will endure beyond his leadership. Here's his take on how to create a culture that transcends the company founder.

by Julian Goldsmith - July 14, 2010

Even though jobless figures have improved slightly, the chance of that continuing are perilously slight

by Joanna Higgins - July 13, 2010

Radical changes to the National Health Service could leave 30,000 out of work, according to some estimates. Will the coalition government's changes kill or cure UK healthcare?

by Julian Goldsmith - July 13, 2010

The furore over a head teacher earning more than the PM highlights the prevailing view on what public sector workers should be allowed to earn.

by Nisa Chitakasem - July 12, 2010

Ten lighthearted quotes that contain valuable career advice.

by Joanna Higgins - July 8, 2010

UK start-ups are starved of investment as venture capital activity drops off by 40 percent in a year. Can business angels step in to fill the void?

by Julian Goldsmith - July 7, 2010

Not all promotions will actually further your career. Here are some reasons why you shouldn't take that next step up the ladder.

by Joanna Higgins - July 7, 2010

Besotted with Twitter? Social networking has a similar effect on the brain to love, says neuroeconomist Dr Paul J Zak.