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<title>Sterling Performance Blog RSS | BNET</title>
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<item>
	<title><![CDATA[John Seddon: Why Management Tools Don't Work]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/john-seddon-why-management-tools-dont-work/7390]]></link>
	<description><![CDATA[ It's a mistake to think management tools like Toyota's 'Takt Time' can be applied to service businesses, says John Seddon.]]></description>
	<content:encoded><![CDATA[ It's a mistake to think management tools like Toyota's 'Takt Time' can be applied to service businesses, says John Seddon.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/john-seddon-why-management-tools-dont-work/7390]]></guid>
	<dc:creator><![CDATA[ John Seddon]]></dc:creator>
	<pubDate>2010-07-26T15:23:40Z</pubDate>
</item>
<item>
	<title><![CDATA[Seven Leadership Traits That The Gurus Don't Tell You]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/seven-leadership-traits-that-the-gurus-dont-tell-you/7384]]></link>
	<description><![CDATA[ Business leadership isn't all sweetness and light. Some of the less-often mentioned conditions of being the boss are arduous and uncomfortable.]]></description>
	<content:encoded><![CDATA[ Business leadership isn't all sweetness and light. Some of the less-often mentioned conditions of being the boss are arduous and uncomfortable.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/seven-leadership-traits-that-the-gurus-dont-tell-you/7384]]></guid>
	<dc:creator><![CDATA[ Jo Owen]]></dc:creator>
	<pubDate>2010-07-26T10:26:56Z</pubDate>
</item>
<item>
	<title><![CDATA[National Citizen Service: the 10bn Ego Boost]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/national-citizen-service-the-10bn-ego-boost/7354]]></link>
	<description><![CDATA[ The launch of the UK's National Citizen Service scheme is admirable, but it's one very costly way of encouraging self-esteem.]]></description>
	<content:encoded><![CDATA[ The launch of the UK's National Citizen Service scheme is admirable, but it's one very costly way of encouraging self-esteem.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/national-citizen-service-the-10bn-ego-boost/7354]]></guid>
	<dc:creator><![CDATA[ Jo Owen]]></dc:creator>
	<pubDate>2010-07-22T11:09:38Z</pubDate>
</item>
<item>
	<title><![CDATA[How to Use Culture for Competitive Advantage]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/how-to-use-culture-for-competitive-advantage/7347]]></link>
	<description><![CDATA[ Make no mistake, a company's culture can give it a serious competitive edge. Just look at Zappos or Innocent. Here are five questions for companies that want to emulate their success.]]></description>
	<content:encoded><![CDATA[ Make no mistake, a company's culture can give it a serious competitive edge. Just look at Zappos or Innocent. Here are five questions for companies that want to emulate their success.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/how-to-use-culture-for-competitive-advantage/7347]]></guid>
	<dc:creator><![CDATA[ Andy Hanselman]]></dc:creator>
	<pubDate>2010-07-22T10:53:13Z</pubDate>
</item>
<item>
	<title><![CDATA[Can We Do Without Cash?]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/can-we-do-without-cash/7262]]></link>
	<description><![CDATA[ It gets devalued, clipped and stolen. Sometimes it can even sink your boat. But are we really ready to say goodbye to cash money?]]></description>
	<content:encoded><![CDATA[ It gets devalued, clipped and stolen. Sometimes it can even sink your boat. But are we really ready to say goodbye to cash money?]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/can-we-do-without-cash/7262]]></guid>
	<dc:creator><![CDATA[ Jo Owen]]></dc:creator>
	<pubDate>2010-07-21T09:32:23Z</pubDate>
</item>
<item>
	<title><![CDATA[Is Your Business Stuck in the 1990s?]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/is-your-business-stuck-in-the-1990s-/7294]]></link>
	<description><![CDATA[ The enduring lesson of the last two years is no business can stay the same for long. Here are four old business rules that need replacing.]]></description>
	<content:encoded><![CDATA[ The enduring lesson of the last two years is no business can stay the same for long. Here are four old business rules that need replacing.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/is-your-business-stuck-in-the-1990s-/7294]]></guid>
	<dc:creator><![CDATA[ Joanna Higgins]]></dc:creator>
	<pubDate>2010-07-20T15:23:08Z</pubDate>
</item>
<item>
	<title><![CDATA[Five Tips on Professional Conference Calling]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/five-tips-on-professional-conference-calling/7226]]></link>
	<description><![CDATA[ It's an established part of working life, but not often a pleasure to do. Some hints on conference calling with panache.]]></description>
	<content:encoded><![CDATA[ It's an established part of working life, but not often a pleasure to do. Some hints on conference calling with panache.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/five-tips-on-professional-conference-calling/7226]]></guid>
	<dc:creator><![CDATA[ Paul Clark]]></dc:creator>
	<pubDate>2010-07-20T08:56:17Z</pubDate>
</item>
<item>
	<title><![CDATA[Why The Big Society Will Fail]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/why-the-big-society-will-fail/7289]]></link>
	<description><![CDATA[ Strategy blogger, Stuart Cross, uses his experience of managing big change programmes to advise the prime minister about how to improve his chances of delivering his agenda.]]></description>
	<content:encoded><![CDATA[ Strategy blogger, Stuart Cross, uses his experience of managing big change programmes to advise the prime minister about how to improve his chances of delivering his agenda.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/why-the-big-society-will-fail/7289]]></guid>
	<dc:creator><![CDATA[ Stuart Cross]]></dc:creator>
	<pubDate>2010-07-20T08:55:39Z</pubDate>
</item>
<item>
	<title><![CDATA[Five Personality Tests for Career Switchers]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/five-personality-tests-for-career-switchers/7277]]></link>
	<description><![CDATA[ Thinking of switching careers or just starting out in your job search? Here are five free personality tests to help you decide which jobs best suit you.]]></description>
	<content:encoded><![CDATA[ Thinking of switching careers or just starting out in your job search? Here are five free personality tests to help you decide which jobs best suit you.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/five-personality-tests-for-career-switchers/7277]]></guid>
	<dc:creator><![CDATA[ Nisa Chitakasem]]></dc:creator>
	<pubDate>2010-07-19T14:09:58Z</pubDate>
</item>
<item>
	<title><![CDATA[Three Traps that Slow Down Strategy]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/three-traps-that-slow-down-strategy/7265]]></link>
	<description><![CDATA[ Why is it that strategic plans so often start out fast then slow to a crawl? Here are three common traps that business leaders fall into.]]></description>
	<content:encoded><![CDATA[ Why is it that strategic plans so often start out fast then slow to a crawl? Here are three common traps that business leaders fall into.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/three-traps-that-slow-down-strategy/7265]]></guid>
	<dc:creator><![CDATA[ Jocelyn R Davis]]></dc:creator>
	<pubDate>2010-07-19T09:46:32Z</pubDate>
</item>
<item>
	<title><![CDATA[Why You Should Feel Sorry for M&S's Shareholders]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/why-you-should-feel-sorry-for-m-ss-shareholders/7131]]></link>
	<description><![CDATA[ Shareholders may have some influence over excess pay at M&S and Tesco, but are they really afforded the rights of ownership?]]></description>
	<content:encoded><![CDATA[ Shareholders may have some influence over excess pay at M&S and Tesco, but are they really afforded the rights of ownership?]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/why-you-should-feel-sorry-for-m-ss-shareholders/7131]]></guid>
	<dc:creator><![CDATA[ Jo Owen]]></dc:creator>
	<pubDate>2010-07-15T11:24:07Z</pubDate>
</item>
<item>
	<title><![CDATA[World Cup Lessons: Now It's Over, What Can We Learn?]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/world-cup-lessons-now-its-over-what-can-we-learn/7216]]></link>
	<description><![CDATA[ Now the cheering has died down, and most of us have switched our focus back to work. Here's a few lessons to be learned from the beautiful game.]]></description>
	<content:encoded><![CDATA[ Now the cheering has died down, and most of us have switched our focus back to work. Here's a few lessons to be learned from the beautiful game.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/world-cup-lessons-now-its-over-what-can-we-learn/7216]]></guid>
	<dc:creator><![CDATA[ Andy Hanselman]]></dc:creator>
	<pubDate>2010-07-14T14:34:54Z</pubDate>
</item>
<item>
	<title><![CDATA[Branson: "Virgin Will Go On Beyond Me"]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/branson-virgin-will-go-on-beyond-me/7237]]></link>
	<description><![CDATA[ Richard Branson claims Virgin will endure beyond his leadership. Here's his take on how to create a culture that transcends the company founder.]]></description>
	<content:encoded><![CDATA[ Richard Branson claims Virgin will endure beyond his leadership. Here's his take on how to create a culture that transcends the company founder.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/branson-virgin-will-go-on-beyond-me/7237]]></guid>
	<dc:creator><![CDATA[ Joanna Higgins]]></dc:creator>
	<pubDate>2010-07-14T11:03:48Z</pubDate>
</item>
<item>
	<title><![CDATA[UK Unemployment Levels Could be Static for Five Years]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/uk-unemployment-levels-could-be-static-for-five-years/7240]]></link>
	<description><![CDATA[ Even though jobless figures have improved slightly, the chance of that continuing are perilously slight]]></description>
	<content:encoded><![CDATA[ Even though jobless figures have improved slightly, the chance of that continuing are perilously slight]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/uk-unemployment-levels-could-be-static-for-five-years/7240]]></guid>
	<dc:creator><![CDATA[ Julian Goldsmith]]></dc:creator>
	<pubDate>2010-07-14T10:47:11Z</pubDate>
</item>
<item>
	<title><![CDATA[NHS Reforms: Can Doctors Manage?]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/nhs-reforms-can-doctors-manage/7221]]></link>
	<description><![CDATA[ Radical changes to the National Health Service could leave 30,000 out of work, according to some estimates. Will the coalition government's changes kill or cure UK healthcare?]]></description>
	<content:encoded><![CDATA[ Radical changes to the National Health Service could leave 30,000 out of work, according to some estimates. Will the coalition government's changes kill or cure UK healthcare?]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/nhs-reforms-can-doctors-manage/7221]]></guid>
	<dc:creator><![CDATA[ Joanna Higgins]]></dc:creator>
	<pubDate>2010-07-13T15:15:39Z</pubDate>
</item>
<item>
	<title><![CDATA[Head Teacher's Pay Becomes a Political Football]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/head-teachers-pay-becomes-a-political-football/7220]]></link>
	<description><![CDATA[ The furore over a head teacher earning more than the PM highlights the prevailing view on what public sector workers should be allowed to earn.]]></description>
	<content:encoded><![CDATA[ The furore over a head teacher earning more than the PM highlights the prevailing view on what public sector workers should be allowed to earn.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/head-teachers-pay-becomes-a-political-football/7220]]></guid>
	<dc:creator><![CDATA[ Julian Goldsmith]]></dc:creator>
	<pubDate>2010-07-13T10:39:09Z</pubDate>
</item>
<item>
	<title><![CDATA[Ten Career Lessons from Quotes]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/ten-career-lessons-from-quotes/7103]]></link>
	<description><![CDATA[ Ten lighthearted quotes that contain valuable career advice.]]></description>
	<content:encoded><![CDATA[ Ten lighthearted quotes that contain valuable career advice.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/ten-career-lessons-from-quotes/7103]]></guid>
	<dc:creator><![CDATA[ Nisa Chitakasem]]></dc:creator>
	<pubDate>2010-07-12T09:03:51Z</pubDate>
</item>
<item>
	<title><![CDATA[UK Venture Capital Slump Gives Angels their Wings]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/uk-venture-capital-slump-gives-angels-their-wings-/7186]]></link>
	<description><![CDATA[ UK start-ups are starved of investment as venture capital activity drops off by 40 percent in a year. Can business angels step in to fill the void?]]></description>
	<content:encoded><![CDATA[ UK start-ups are starved of investment as venture capital activity drops off by 40 percent in a year. Can business angels step in to fill the void?]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/uk-venture-capital-slump-gives-angels-their-wings-/7186]]></guid>
	<dc:creator><![CDATA[ Joanna Higgins]]></dc:creator>
	<pubDate>2010-07-08T15:15:13Z</pubDate>
</item>
<item>
	<title><![CDATA[When to Swerve That Promotion]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/when-to-swerve-that-promotion/7179]]></link>
	<description><![CDATA[ Not all promotions will actually further your career. Here are some reasons why you shouldn't take that next step up the ladder.]]></description>
	<content:encoded><![CDATA[ Not all promotions will actually further your career. Here are some reasons why you shouldn't take that next step up the ladder.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/when-to-swerve-that-promotion/7179]]></guid>
	<dc:creator><![CDATA[ Julian Goldsmith]]></dc:creator>
	<pubDate>2010-07-07T14:34:35Z</pubDate>
</item>
<item>
	<title><![CDATA[Tweet Love: How Social Networking Affects Your Brain]]></title>
	<link><![CDATA[http://www.bnet.com/blog/sterling-performance/tweet-love-how-social-networking-affects-your-brain/7166]]></link>
	<description><![CDATA[ Besotted with Twitter? Social networking has a similar effect on the brain to love, says neuroeconomist Dr Paul J Zak.]]></description>
	<content:encoded><![CDATA[ Besotted with Twitter? Social networking has a similar effect on the brain to love, says neuroeconomist Dr Paul J Zak.]]></content:encoded>
	<guid><![CDATA[ http://www.bnet.com/blog/sterling-performance/tweet-love-how-social-networking-affects-your-brain/7166]]></guid>
	<dc:creator><![CDATA[ Joanna Higgins]]></dc:creator>
	<pubDate>2010-07-07T12:49:34Z</pubDate>
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