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Why Customer Service Is So Freakin' Lousy
In the Internet age, you can tell millions of people about your customer service nightmares. So why won't companies change?
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What Obama Needs to Say to Business
Lots of folks in the business community hate the president. It'd be easy for Obama to fix — if only he'd say these two things.
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CEOs Who Axe the Most Make the Most
Big layoffs during the lousy economy led to big paydays. And that's bad for business.
On the News
- HR Hell at Pfizer: Retiree's Stock Options Are Cancelled in Paperwork Error
- Cracking the Food Crisis: Behind the Egg Recall
- Nobody Reads Your Company's Blog Posts, and That's a Good Thing
- Is Big Pharma's Next Big Thing Really Antipsychotic Medicines for Preschoolers?
- Deflation or Not? Translating Fedspeak
On the Job
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Is smart to take a job you don't really want, just to get a foot in the door? Not if you want lasting career happiness.
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Employees are reluctant to report mistakes, even when it could help the company. Here's how to convince them to speak up.
Today on BNET
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Extend Your Personal Brand with Gravatar
Avatars can be great for making your brand more visible across the Web, but who has time to upload them everywhere you go? Gravatar automates the process -- free of charge.
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The Steve Jobs Reality Show: Time To Dissect Numbers from Apple's Event
At the Apple music and TV event, Steve Jobs mentioned a lot of numbers. Here's some context and a look at what they meant -- and didn't mean.
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Why Burger King Should Resist Offers to Go Private
Burger King Holdings is entertaining buyout offers, reports say. Going private would be a mistake -- and one the company has made before. More than once.
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Sure It's Bankrupt, but Iceland Has Killer Social Media Skills
Mention Iceland and what probably comes to mind is that it's the first bankrupt nation. Or perhaps that disruptive volcano. Add to that list a shrewd social media strategy.
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15 Free Android Apps That Will Improve Your Productivity
It's time to raid the Android Marketplace for voice-over-IP apps, PDF readers, PowerPoint tools, and a dozen other productivity-enhancing goodies. And they're all free!
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Your Sales Challenges: Tell Me and I'll Find Help
If you're having trouble making sales, post a comment or send an email and I'll get my team of experts working on it.
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Your Sales Challenges: Tell Me and I'll Find Help
If you're having trouble making sales, post a comment or send an email and I'll get my team of experts working on it.
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Well, Duh: U.S. Auto Sales Fell in August. Why? No Cash for Clunkers
So far, U.S. auto sales have failed to top a strong year-ago month that was fueled by Cash for Clunkers rebates. However, the sky isn't falling. Year to date, auto sales are in better shape.
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Could U.S. Soccer Eclipse Basketball and Hockey? $200M Adidas Pact Suggests Yes
Adidas's $200 million sponsorship of Major League Soccer shows that U.S. soccer's audience is threatening to eclipse that of the National Hockey League and the NBA.
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Allergan's $600M Headache: DOJ Probe Could Spur FDA Scrutiny of Botox Data
Allergan (AGN)'s $600 million settlement with the Department of Justice -- over illegally marketing Botox for unapproved uses such as headache -- looks bad for the company's pending application...
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How to Get Started Doing Your Own PR
If you're BP, you want and need a PR firm to be by your side 24/7. But if you're a small business, odds are you'll do better keeping PR in-house. Here's how to start.
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5 Reasons Why You Don't Need a PR Firm
It's tempting to want to farm out your PR tasks to the agencies and people who do it for a living. But don't -- there are too many compelling reasons to keep it in-house.
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HR Hell at Pfizer: Retiree's Stock Options Are Cancelled in a Paperwork Error
A court has ruled that if Pfizer tells employees their stock options are good for 10 years and then cancels them when they realize they've made a mistake, that's OK.
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Facebook and Twitter are a Complete Waste of Time
If you're in the media or communications business, social media is your ticket to eyeballs and page views. But the other 99 percent of you are just wasting your precious time and resources.
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When Profit Is the Enemy of Value
Is your business profit-driven or value-driven? In many cases, you can't be both.
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Give Hourly Workers a Leg Up
The career lattice isn't just for professionals. Here are three ways this model works for entry-level and hourly workers, even those who only have G.E.D's.
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Why I Never Burn Out Playing Golf
A lot of people ask me what I do to relax and get away from golf when I go on vacation. The answer usually surprises them: I play more golf.
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Office Nut Cases: A Field Guide
The thirteen most common varieties of office workers who will drive you and your friends completely out of your minds.
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Why the Small Business Failure Rate Is 90 Percent Smoke and Mirrors
The truth about how many startups really are destined to fail.
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The VC Meeting: How to Ask for Money -- and Get It
First-time founder Tina Cannon on what you need to know before you try to pitch your brilliant business idea to a VC.
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BNET helps corporate managers and small business owners achieve success in their companies and their careers. The team of editors provide a range of original, practical content: honest, insightful commentary on business news, advice on career strategies, management research from top business schools, and inspiration and wisdom from business owners to business owners. BNET is the go-to resource for any business leader whose goal is to accomplish great things.
