iPass Inc. Q3 2009 Earnings Call Transcript

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2009-11-05 18:42:09.0

Tags: iPass Inc., Network, Call Transcript, Customer, Earnings, Connection Manager, Networking, Wireless And Mobility, Seeking Alpha

Question-and-Answer Session

Operator

(Operator instruction) Our first question comes from the line of Ed Einboden, please proceed.

Edward Einboden - William Smith & Company

You guys have been talking a little bit about the technology driven turnaround and that being on-track. Can you guys maybe provide us with some high level outlook? How you view iPass’ new position in this environment, you allude to some cloud computing and sort of where you are going to position yourself and where you see the opportunity?

Evan Kaplan

Sure. I will try to get some color on that. So, the proposition is really quite simple. We are engaged, our customer lists includes 3,300 with the pre-dominance of those customers, enterprise, and larger enterprise representing most of the revenue. What we are doing with the new platform is we are trying to become the connection service of choice. The challenge our customers face is when they have a laptop deployed, every new network provider carrier and some sort of connection manager, connection capability to facilitate that employee’s use of their specific network.

The existence of value-added opportunity to create a connection manager of choice and as many of our customers, let us say about 10% today, we already to do that on the older platform. After digging in-deep with those customers and determining why they use iPass in that way, we felt like that model was extensible if we can improve our technology, our platform, or delivery then that model was extensible to a larger portion of our customers.

So, if we can become a connection manager of choice, that is a very strategic point in their deployments starting with the laptops and both PC and Mackintosh and also going out to the mobility. It allows us to do some things that are super important to our customers. One is, drive the cost of supporting those end users on mobile networks down dramatically. One interface no matter what the network that source us. The ease of use to support cost.

Two is, it allows us to report on and control costs in real-time and so the new client in the platform is having enforcement bust at the client’s side allows the customers specify some policies to say how we want those networks to be used. Free Wi-Fi, paid Wi-Fi, 3G, 4G, that sort of stuffs based on a cost model. And thirdly, perhaps most importantly on the cost side is the ability to mix-and-match your networks around the world while maintain the same user’s experience. So, the employees in The Netherlands who are using T-Mobile and employees in the US are using Verizon and employees in Washington DC are using AT&T, they can see the same user interface. It unlocks the commodity of the network underneath from the user’s experience which gives the enterprises control in the environment they do not currently have.

 

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