Question-and-Answer Session
Operator
(Operator Instructions) The first question comes from the line of Jim Stone – PSK Advisors.
Jim Stone – PSK Advisors
Could you give us some feeling of what actually was underneath the difference between Q2 and Q3? Was there a difference in old customers versus new customers, etc. so we can get a better feel for what is happening?
Ken Bero
I think the biggest change was, as I said, the U.S. Monarch revenues were about the same as Q2. So we were pleased with that. That was really very good. We did see a little bit of slippage in the international markets with regard to Monarch. The other place that causes us really to be below Q2 was we had in particular one very large, but we had several large enterprise deals, that happened in Q2 and I’m picking up one in particular that included services and was over $300,000. I think it was almost $350,000 by the time it was all implemented that we knew at the beginning of the quarter was not going to be repeated. We didn’t have anything that large in the pipeline for this quarter even though we did sell actually more enterprise deals than we did last quarter.
The international Monarch revenue we lost a little bit relative to Q2. Then the enterprise business, although I will tell you we actually were slightly ahead of our enterprise forecast in terms of total revenues for the quarter. So we were pretty happy with the enterprise outcome.
Jim Stone – PSK Advisors
What about old customers versus new customers?
Ken Bero
Well it is a mix particularly on the BI side of things. We have some solutions that just make a whole lot of sense with new customers. So we have made some inroads with our Data Pump ETL products with new customers. We have made some headwind with new ones. The implementations for service management, for example, were back into the existing customer base. The BDS solutions we sold were back into an existing base that picked up some more features from the product they wanted to take advantage of and the larger BI deals were also back into the existing base.
Jim Stone – PSK Advisors
I’m thinking more of the ratio of revenue from new customers versus revenue from old customers. Has that ratio changed much?
Ken Bero
I don’t think so. I think John would like to address this.
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