Question-and-Answer Session
Operator
(Operator instructions) Your first question comes from the line of Richard Baldry of Canaccord Adams.
Richard Baldry – Canaccord Adams
Thanks. Congrats on a really strong quarter at the bottom line. I'm curious if you could talk a little bit about the split between the sales deals or sales oriented deals versus service oriented deals? And then maybe a little bit about the line items. It looks like on the cost side going forward, you would see a little bit of leverage on sales and marketing, but you would actually delever on both G&A and R&D while with a sequential growth at the top line it might seem like that could be an overly conservative assumption. So are there some sort of one-time things that allow those to go under, maybe a little more specifically line by line that would help us understand why that would happen? Thanks.
Tim Bixby
So on the first question in terms of the activity between sales and service, so just a reminder that I think that's important is that there is quite a bit of business that we do today that is somewhat of a combination of sales and service, whether it's proactive service or whether we're in both types of operations within a specific account. So it's not a hard and fast line, but nonetheless, there is usually a driver when we do a deal, either sales or service. And the decision-maker is usually focused on more on one than the other. In the quarter, we saw about 90% of the new business, so whether it was a new customer, new deal or expansion within existing customer, that body of business about 90% of that was really sales driven, about 10% service driven. And that was in terms of revenue. In terms of deals, a number of deals, its pretty close, about 85% sales and 15% for service.
On the second question, I think, yes, it's important to note that we are very pleased with the bottom-line in the first quarter. There were several things that came in, in our favor that pushed us to the top end of our range. And then there were a couple of things that pushed us above the top end of the range that while we are certainly aware that they can happen, we don't bake them into the guidance. So I would say $0.02 of the overage. So our top end of our guidance was $0.06. We did $0.11. That's about a $0.05 difference. $0.02 of that I think is we would not expect to recur although it's possible. And that's just a reduction in overall expense related to accruals related to personnel. That's things like incentives, bonus and those kinds of accruals.
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