Question-and-Answer Session
Operator
We’ll now begin the question and answer session. (Operator Instructions) Our first question comes from Jonathan Atkin – RBC Capital Markets.
Jonathan Atkin – RBC Capital Markets
A question for Steve and maybe one for Keith, first off I’m wondering about kind of the tenure of your discussions with new customers and has that change given the market disruptions that we’ve seen over the last several weeks?
Steve, you mentioned that there’s kind of been uncertainty in the budgeting process but if you could give a little bit more color as to kind of what you’re seeing out there in terms of customers’ decision cycles, maybe installation intervals and so forth? Then for Keith, I’m wondering in your 2009 revenue guidance the growth implicit in that, how much of that growth would you consider organic versus growth coming from newly opened facilities?
Stephen M. Smith
First of all we’re kind of doubling down, we’re not kind of we are doubling down on customer interface with our sales force and we’re having more frequent discussions with our customers. We’ve been doing that now for quite some time but dug a little bit deeper this previous quarter given the dislocation we’re experiencing.
I would tell you that year-to-date we’ve seen virtually no impact to our pipeline, our bookings rate, deal velocity, average deal flow per sales rep, whatever category you want to look at, year-to-date we’ve just seen no impact to the current situation. I would suggest going forward as this thing shifts from consumer to business we have built a plan here that will be fully flexible to adjust to any changes in that.
But, even as we look in to our pipeline Jonathan, we just don’t see any let up in the demand for this offering. I guess the simplest way for me to think about it is this stuff is mission critical as you all know and it is by no means, in the conversations we’ve had with our customers, making it anywhere near the discretionary bucket. So, as they look at cutting costs I think we’re actually going to see more demand coming at us for companies that are pressured for cap ex and op ex.
We’re already starting to see that in our pipeline now and if you look at the number of new customers we’ve taken on the last couple of quarters I think it’s proof point.
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