Question-and-Answer Session
Operator
(Operator Instructions). Your first question comes from the line of Charles Rhyee with CIBC World Markets.
Charles Rhyee - CIBC World Markets
I had a quick question about the quarter, itself. You guys had an existing backlog as it were, and I know that you guys spend a lot of time hiring and training a lot of implementation staff. Can you give us a sense on there productivity in the third quarter and there ability to pull revenues and margin into the quarter?
Bill Davis
Sure, Charles. It’s Bill Davis. We actually saw close to about a 25% increase in the production of our resources, in terms of overall [bill blowers] in the quarter. And we had anticipated that, by virtue of lot of resources being dedicated to version 11, our efforts earlier in the year and the like. So, we absolutely saw a very nice improvement, in terms of overall productivity. The challenges we tried to highlight in terms of that conversion into revenue was where those efforts were focused on in term of ramp up of some of our larger customers.
And given the long duration and the overall number of hours involved in those implementations, what that translated into, your overall revenue. So, we absolutely are seeing the capability being there in terms of the production capability, to pull the backlog through, but also recognizing that we are moving some large customers into production at the same time.
Charles Rhyee - CIBC World Markets
So, is it fair to say that when we are talking about these large deals, these are deals that were signed earlier than the ones that we talked about in the last quarter or so?
Bill Davis
It's a combination of both, actually, and we absolutely have had enterprise deals--it’s part of our bookings--going back to the fourth quarter of last year. We always did in the third quarter, but it is also indicative of the fact on some of our largest, Columbia included, they were committing resources, have committed resources, even starting in the third quarter.
Charles Rhyee - CIBC World Markets
Okay. Great, thanks a lot.
Glen Tullman
This is Glen, let me just add to that, because this is really critical, the point here is that we are spending resources. We have more resources, but those are going in part to support the V11, in part, to some of these large clients, that we are not yet billing for. And there is one other piece, and that is in the sales process, as we are working with many new large enterprise clients, they are requesting, and we are deploying, some people pre-sale, to do some analysis of implementation and the like, and that is also drawing on resources. So, we have more resources. Training was successful. Some of that work that we are doing--we will build for--it's just the timing isn't working for us this quarter, and we are concerned that as we ramp up on some of these larger deals, there is going to be a delay.
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