Question-and-Answer Session
Operator
Ladies and gentlemen if you have a question please (Operator Instructions). Our first question comes from the line of Paul Coster with JPMorgan. Please proceed sir.
Paul Coster - JPMorgan
Yeah, thank you. Two questions really. Let me start with the first, which is regarding the decision to sort of amend your advice on how to use the tasers and avoid chest areas and so on. In the event there is a police officer tells you to -- and make contact with the chest area and you see some kind of issue rising, are you still going to be defending the police officers in the manner that you've done historically?
Patrick Smith
Absolutely and unequivocally yes. The advice is designed to avoid potential controversy. For us, any officer, if that officer is able to aim lower, then A, is more attractive and B, it makes the defense easier for all of us, but we've been in this business for 10 years. We've had hundreds of thousands of chest shot and it's proven our extraordinary safety record.
So this is more about risk management and we are reassuring our customer basic and account on our full support that in the event they do hit someone in the chest, we're not suggesting it is a significant medical risk, we are suggesting that this improves risk management by improving the defensibility, take us out of the position of having to prove to a jury or that deterred they are not having a fact, which is sort of today there's the challenge the we've had and as we learn in the hasting case. You're sometimes juries are not sweat entirely by science, but sometimes they go more by other factors. And this is just one more risk management layer to protect us all. But, we knowing for backing up from protecting officers and helping them go defend cases.
Paul Coster - JPMorgan
Got it, okay. Second thing is that you do seem like your threshold of sending into a different kind of company more diversified, more visibility owning to AXON and so on. With which, why don't you stop to issue guidance, so I think it will be well received by a broader investor base?
Patrick Smith
We'll first take that on your guidance. As that business begins to stabilize and it becomes more practical, we at least might be able to look at providing some better modeling for people to look at our forward-looking business. So, we certainly understand that and then that's our goal is to make our business easier to model and to take out some of the volatility.
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