Question-and-Answer Session
Operator
(Operator Instructions) Our first question comes from Mark Connelly of Credit Suisse. You may ask your question.
Mark Connelly - Credit Suisse
Thank you. Just two things. If we look over the last couple of years at both your coated board and your bleachboard businesses, there is a lot of stability in the volume numbers that you're showing. I wonder if you can give us any sense of what's happening underneath that in terms of the customer base, the relative size of accounts and whether there is any shift among those categories that you've talked about x Demopolis obviously. I'm just trying to get a sense of what's really happening out there because certainly the economy isn't as stable as what you are reporting?
And my second question was just on the energy costs. I was wondering if you could give us a little bit of sense of the energy costs in the quarter, and also how that mix of energy will change once you close Southern.
Steven Voorhees
Sure. I'll answer the first half and answer the second half. There is tremendous stability in the customer base both in the coated recycled mills and the bleachboard mill.
James Rubright
There has been very, very strong continuity; about half of it is internal and there is some mix in and out of North Folding Carton business. But that's a relatively stable customer. I'd say a very stable customer base and the same is true both in CRB and bleachboard.
I acknowledge there has been a lot of movement in the sector, as you see I've referred to, but it hasn't really affected us. I think it is a tribute to the job that our people do in serving their customers and creating customer loyalty, so that at a market clearing price we're going to retain our customer base. We've got extremely low costs of quality in the division.
So, the movement we've made, Mark, has primarily been on the margins looking to improve trends and looking to improve shifting. So, we're either working with our customer base or on the margin changing customers to increase margins and maximize the opportunity in half of our mills. But, I'd say on the whole, the stability has been very high. Steve, if you'd address the energy question.
Steven Voorhees
Mark, our energy usage pretty [southern] is about 9.5 Bcf per year; that's natural gas and fuel that would exclude electricity and so speaking primarily to boiler fuel.
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