Question-and-Answer Session
Thank you, sir. We will now begin the question-and-answer session. [Operator Instructions]. Our first question comes from John Inch from Merrill Lynch. Your line is open. Please ask your question.
John Inch - Merrill Lynch
Thank you. Good morning.
Edward D. Breen - Chairman and Chief Executive Officer
Good morning, John.
Christopher J. Coughlin - Executive Vice President and Chief Financial Officer
Good morning.
John Inch - Merrill Lynch
Good morning. So ADT, half is the installation business that I think, Chris, you said was down a point and I believe retailer was three points of that drag. Can you just remind us again how big the retailer business is, how much was retailer in isolation down? And I think, Ed, you've talked in the last couple of quarters of how you've called out retailers kind of a project deferral type of dynamic. Is that still what you're seeing or do you think it's kind of getting a little worse? Maybe a little more color there.
Christopher J. Coughlin - Executive Vice President and Chief Financial Officer
Yes. It's, John, the retailer, it doesn't appear to be getting worse, but it's down? last quarter and this quarter, it's down in the range of 10% to 15% and that's on a global basis. So we've seen the retailer softness pretty much everywhere. If you lump the whole business together, everything we do in the retailer market, it's a little over $1 billion of revenue in the fiscal year. Most of the? it's really two factors. One is there's less store openings and that's pretty easy to track. We can see that with our big customers. But the other thing we're seeing and it’s a pretty big piece of this is just deferral of upgrade projects which most of these we continue to talk to our retail customers about and we know at some point they are going to do those. It's a matter of when and when they budget for it, so they've clearly pulled back their budgets and they are not doing some of these refurbs and upgrades. That will get back. The store opening piece looks like that will stay down for quite some time.
John Inch - Merrill Lynch
But it sounds like things are kind of holding steady at that down to 10% to 15% or versus deteriorating.
Edward D. Breen - Chairman and Chief Executive Officer
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