Question-and-Answer Session
Operator
(Operator Instructions) Your first question comes from Theodor Kundtz - Needham & Company.
Theodor Kundtz - Needham & Company
I got on the call a little bit late, so I missed some of what you may have said. We have a conflicting call going on here. This large contract, it sounds like you took another charge in this quarter for this and I thought that was all written off in the first quarter. So I'm a little puzzled why it's passing over into this quarter, if it is. It sounded like it was. And so if you can maybe explain that and maybe help us, if you could size this for us, what are we talking about here in terms of the - it sounded like another $0.5 million charge here in this quarter. So maybe you could clarify this for us and where this whole thing stands and what the dollar amount is we're talking about.
Phillip DeZwirek
As far as the dollar amount, yes, you are correct, Ted. Let me back up. First of all, the customer is very happy with the job, and that's an important fact. It's also a fact that we're hanging our hat on.
We did take additional charges. They basically involve the fact that we are still on the site. There have been delays, mainly around training of the customer's personnel to operate the equipment, delays that - we frankly feel they've been caused by the customer. In other words, we're ready, they're not.
Beyond that, we are in continuing negotiations with the customer over the issues of the unreimbursed costs that were caused by customer delays, the fact that there was a strike by the customer's employees, and beyond that, issues of scope, in other words, were we supposed to give the $10 worth of stuff and they got $11 and we want to be paid for $11 instead of $10.
It's really no more complicated than that, but it is taking longer to get those negotiations settled than we would like.
Theodor Kundtz - Needham & Company
So you have an ongoing expense here training these folks? So we could see this in the next quarter?
Phillip DeZwirek
No, by - I said that last quarter. Don't laugh. It's not funny. No, I think we will. We plan to be off that site within weeks. And we're down to the point where we have hardly any people there, so it's not that -
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