APAC Customer Services, Inc. Q1 2009 Earnings Call Transcript

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2009-05-06 11:59:20.0

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Earnings Call Excerpt

APAC Customer Services, Inc. (APAC)

Q1 2009 Earnings Call Transcript

May 6, 2009 11:00 am ET

Executives

Harriet Fried – IR, LHA

Mike Marrow – President and CEO

Andrew Szafron – SVP and CFO

Analysts

Howard Smith – First Analysis

Dave Coning – Baer

Mark Cooper – Wells Capital Management

Anna Cormac [ph] – Brigantine Advisors [ph]

Ron Chazz

Presentation

Operator

Good morning and welcome to APAC's first-quarter 2009 earnings conference call and webcast. This call is being recorded. At this time, I would like to turn the call over to Ms. Harriet Fried of LHA. Please go ahead ma'am.

Harriet Fried

Good morning, and thanks for joining us for today's conference call. The company issued a press release yesterday evening containing financial results for the first quarter of 2009. This release is available on APAC's website, as well as on various financial websites.

The company representatives on today's call are Mike Marrow, President and Chief Executive Officer; and Andrew Szafron, Senior Vice President and Chief Financial Officer.

Before opening the call, I would like to remind you that statements about future operating and financial results are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 and are subject to various risks, uncertainties, and other factors that could cause the company's actual results to differ materially.

Yesterday's earnings release and the company's annual report on Form 10-K for the fiscal year ended December 28, 2008, discuss some of these factors. The company's forward-looking statements speak only as of today's date.

To supplement the company's consolidated financial statements, the company uses certain measures defined as non-GAAP financial measures by the SEC. A reconciliation of these results to GAAP is attached to yesterday's earnings release and additional information can be found in APAC's Annual Report on Form 10-K for the fiscal year ended December 28, 2008.

The company has posted a downloadable presentation to accompany the webcast, in the Investor Relations section of its website, at www.apaccustomerservices.com. The presentation can be viewed in the webcast section of APAC's Investor Relations website, by clicking on the link shown under the title of today's event. It will also be posted under Investor Presentations, after this call.

I would like to turn the call over to Mike Marrow. Go ahead please, Mike.

Mike Marrow

Thank you Harriet, and thanks everyone for joining us on our first quarter conference call. Being a results-oriented company, we generally start out these conference calls with a report on results. Once in a while, we like to break tradition and take a minute upfront to thank our clients. I think it is more than appropriate to do so again on this call.

 

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