Question-and-Answer Session
Operator
Thank you. Ladies and gentlemen, we will now be conducting a question-and-answer session. (Operator Instructions) Our first question comes from Bob Napoli from Piper Jaffrey.
Bob Napoli - Piper Jaffrey
Thank you. Good morning. A question on the transaction outlook you have improved the outlook from the prior quarter, your transactions were better this quarter, several percent better than what we were modeling. And I just wondered what is driving that improvement in transactions versus your prior thoughts?
Mike Dubyak
Yes. Well, I think we had given kind of a range of 10 to 15 basis points before. We came in at the low end of that at 10. I shouldn't say basis points, 10% down existing customer usage.
And we also know that last year starting in the third quarter if you remember and then continuing into the fourth quarter, we had a significant drop off in existing customer usage. So it's somewhat also then reflecting that in those numbers, looking what the trend has been so far in the first half that got us to the 7% to 10% for the last two quarters.
Bob Napoli - Piper Jaffrey
Is there anything within there, within your base of customers that is that improved versus your expectations, is it just across the board?
Mike Dubyak
Yes, I'd like to say there was, but we haven't seen it yet. I mean we've looked at it geographically, we talked in our prepared remarks about retail being down, that was the same as we saw in the fourth quarter. We've talked about transportation being down, public administration being up, but the other is still kind of riding in the middle and there was not much change. So, we saw basically a 10% decline in the first quarter, the same thing in the second quarter. I think there is macroeconomic news that's starting to improve, but we haven't seen it yet in those existing customers in their usage.
Bob Napoli - Piper Jaffrey
Thanks. On the Citi Bank, was there anything in the second quarter for Citi?
Mike Dubyak
Yes, there was some because we had actually converted over the cards, it wasn't mandatory for them to switch over. They didn't switch over till early July, so there were some transactions in the month of June, but then basically starting in July we got the full impact.
Bob Napoli - Piper Jaffrey
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