Question-and-Answer Session
Operator
(Operator instructions) Our first question comes from the line of Eric Coldwell of Baird. Please go ahead sir, your line is open.
Eric Coldwell – Robert W. Baird
Thank you. Can you hear me?
David Smith
Yes, go ahead.
Eric Coldwell – Robert W. Baird
Good morning. First question a little bit small, maybe insignificant but in your financial workbook, we noticed that you have a new revenue line called Corporate Shared Services and I'm just curious what that line might entail and whether this is something that we should be building into out model going forward or it's a one-off event?
David Smith
Eric, we have said that there are probably other markets that would benefit from our select products to help build the pipeline and our cost position. So, it's really early in the process. I don’t know if the model should change yet. I think we need some more time to build some of those relationships. But I do expect us to have opportunity to sell our select products in other markets that don’t compete with our current channels and in our current customer base, and that was to one customer who is selling the product in South America. So I don’t know that I would build your model yet, it's a little early, but that is what that product line is.
Eric Coldwell – Robert W. Baird
And Dave, so am I correct in assuming that this doesn’t cannibalize anything out of physician or elder care, it is unique standalone business and targeting perhaps alternate site markets and international, is that the read?
David Smith
Yes, that's exactly right. It doesn’t have anything to do with our physician or elder care or home-care customers. These are going to be markets, maybe Canada, maybe a different industry in the US, or South America. The health care system is a little different there, it's a little more mixed than it is here in the US. So, you wouldn't be able to say alternate site for South America. It actually ends up in hospitals and clinics and physicians' offices and all kind of places in South America.
Eric Coldwell – Robert W. Baird
Okay, that's great. And any profit from that, would that be a reduction to the expenses in corporate shared services?
David Smith
Yes, that's correct.
Eric Coldwell – Robert W. Baird
Okay. Second question, very good job on the DSOs in both segments and I know you have a pretty tight leash on credit quality with your customers, but we did notice that your elder care bad debt jumped roughly $1 million versus where it was last year at this point, anything specific, any takeaways?
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