Earnings Call Excerpt
eGain Communications (EGAN.OB)
Q4 2008 Earnings Call
September 15, 2008 5:00 pm ET
Executives
Eric Smit – CFO
Ashu Roy – Chairman & CEO
Presentation
Operator
Good day ladies and gentlemen and welcome to the eGain Communications press release conference call. (Operator Instructions) I would now like to introduce your host for today’s conference, Mr. Eric Smit, Chief Financial Officer for eGain Communications; sir you may begin.
Eric Smit
Good afternoon ladies and gentlemen and thank you for joining us for eGain’s conference call. Today eGain will discuss the results for the fourth quarter and fiscal year ended June 30, 2008.
Please note this call is being recorded and will be available for replay from the Investor Relations section of our website at www.egain.com for seven days following this call.
I will start by reading a Safe Harbor Statement.
All statements on this call that involve eGain's plans, forecasts, including the guidance provided on this call, beliefs, projections, expectations, strategies and intentions are forward-looking statements within the meaning of the Safe Harbor Provisions of the Private Securities Litigation Reform Act of 1995.
These forward-looking statements, which are based on information available to eGain at the time of this call, are not guarantees of future results; rather, they are subject to risks and uncertainties that may cause actual results to differ materially from those set forth on this call.
These risks include, but are not limited to, the uncertainty of demand for eGain products including our guidance regarding bookings and revenue; the actual mix in new business between hosting and license transactions when compared with management's projections; the increased complexity of certain transactions and the timing of revenue recognition on such transactions; and other risks detailed from time to time in the company's filings with the Securities and Exchange Commission, including the company's Annual Report on Form 10-K filed on September 28, 2007, and the company's Quarterly Reports on Form 10-Q. eGain assumes no obligations to update these forward-looking statements.
The company also believes that it is useful to disclose new hosting and license bookings details on this call in addition to the information contained in the GAAP presentation of financial information. We internally use this metric to focus management on the productivity of the sales teams and period-to-period changes in the company’s core business.
Therefore we believe that this information is meaningful and helpful in allowing individuals to better assess the ongoing nature of our core operations. The presentation of this additional non-GAAP financial information is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with GAAP.
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