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Being Impartial | Leila's House of Corrections
Great managers know to remain impartial in politics and religion. By avoiding opinionated discussions, watching your body language, and learning to subtly redirect conversation, ...
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How to start networking
By finding people you genuinely like and treating them with kindness, you've already started to network. Don't wait until you need somethingpeople will know ...
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Performance Reviews| Leila's House of Corrections
Are you daunted by the prospect of performance reviews? Giving negative feedback can create anxiety, especially for first time managers. By preparing in advance, ...
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How to deal with a stubborn coworker
People are stubborn for many different reasons--maybe they're pigheaded but maybe they're too busy, or don't have the skills to execute what you need ...
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Managing Downturns | Leila's House of Corrections
Fears about the economy affect everyone. As a manager, you need to face things head on. It's important to acknowledge your employees' anxieties but ...
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Laying Off Employees | Leila's House of Corrections
There's no easy way to do it. Laying off an employee is one of the biggest challenges for any manager and how you handle ...
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Saying No | Leila's House of Corrections
Why do so many of us struggle to say no? We want to please everyone but then we wind up overwhelmed and overworked. Consider ...
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Working with Introverts | Leila's House of Corrections
Don't assume that the lack of an immediate response to a question means a person is unprepared, uninterested, or unknowledgeableyou may be working with ...
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Calling a Bully a Bully
Every office has one - loud, rude, egotistical, two-faced, and sometimes even dangerous. Left to their own devices, an office bully can turn your ...
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Managing Former Peers | Leila's House of Corrections
You've been promoted! Congratulations--but guess what? Your former gossip pal is now your direct report. Learn 3 tips to smooth your transition to managing ...
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Expressing Gratitude | Leila's House of Corrections
"Thank you, great job" does that phrase even mean anything? It does if you mean it. By following a few guidelinesbeing personal and ...
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Admitting Mistakes | Leila’s House of Corrections
We all make mistakes but acknowledging them can be hard. Successful leaders are ones who own their mistakes and don't make excuses. By learning ...
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Managing Up | Leila’s House of Corrections
Do you bombard your manager with questions the minute she walks in the door? Managing up is the ability to understand and appreciate your ...
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Great Job Descriptions | Leila’s House of Corrections
Think writing a job description isn't important? Think again. Finding the ideal candidate for the job begins here. Learn five tips for gathering a ...
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From Managing to Leading | Leila’s House of Corrections
Don't assume that leadership just happens as you climb the managerial ladder. If you want to take your role as manager to the next ...
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Emotional Intelligence | Leila’s House of Corrections
Have you ever said or done something that you regretted? Have you ever considered that your emotions may be hijacking you at work? Learn ...
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Clashing Personalities | Leila’s House of Corrections
Personalities can get in the way of business and when personalities clash, conflict occurs - resulting in low productivity and poor engagement. Don't ignore ...
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Thinking Creatively
BNET Australia blogger Robert Gerrish discusses straightforward steps to develop and nurture creativity with Deborah Kneeshaw, adjunct faculty member of the Australian Graduate School ...
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How to Avoid Burnout
BNET Australia blogger Robert Gerrish speaks to performance and productivity expert Andrew May about how to function at your peak in the workplace.
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Branding Yourself | Leila’s House of Corrections
When you brand yourself, you are helping people to associate certain emotions with what you do and say. Don't leave this up to chance. ...
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Laying Off Employees | Leila's House of Corrections
There's no easy way to do it. Laying off an employee is one of the biggest challenges for any manager and how you handle it shows the character and values of you and your organization. Learn 3 best practices to deliver the news with respect. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Expressing Gratitude | Leila's House of Corrections
"Thank you, great job" does that phrase even mean anything? It does if you mean it. By following a few guidelinesbeing personal and specific, slowing down, and even writing it downyou can learn to express your gratitude gracefully. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Admitting Mistakes | Leila’s House of Corrections
We all make mistakes but acknowledging them can be hard. Successful leaders are ones who own their mistakes and don't make excuses. By learning from their decisions, they can avoid making the same mistake in the future. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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From Managing to Leading | Leila’s House of Corrections
Don't assume that leadership just happens as you climb the managerial ladder. If you want to take your role as manager to the next level you need to learn to lead more and manage less. Find out how to create your own personal management style with these 5 easy steps. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Present Like Steve Jobs
Apple CEO Steve Jobs is well known for his electrifying presentations. Communications coach Carmine Gallo discusses the various techniques Jobs uses to captivate and inspire his audience techniques that can easily be applied to your next presentation. For more tips on presenting like Jobs, read our Crash Course.
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Managing Former Peers | Leila's House of Corrections
You've been promoted! Congratulations--but guess what? Your former gossip pal is now your direct report. Learn 3 tips to smooth your transition to managing your new team of old friends. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Managing Struggling Employees |Leila’s House of Corrections
Employees often experience difficulties during the first few months on the job, and many managers simply ignore it. Improve the performance of a struggling employee by first checking your own expectations and giving feedback. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Saying No | Leila's House of Corrections
Why do so many of us struggle to say no? We want to please everyone but then we wind up overwhelmed and overworked. Consider these 3 tips for refusing with confidence--providing context, avoiding emotion, and recommending alternatives. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Managing Up | Leila’s House of Corrections
Do you bombard your manager with questions the minute she walks in the door? Managing up is the ability to understand and appreciate your manager's roles, responsibilities and stresses. Find out how to balance that with getting the help you need. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Working with Introverts | Leila's House of Corrections
Don't assume that the lack of an immediate response to a question means a person is unprepared, uninterested, or unknowledgeableyou may be working with an introvert. Introverts like to give thoughtful responses after they've had time to process. Learn 3 ways to forge a relationship with introverts. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Surviving a Downturn
When jobs and budgets are cut, small problems can quickly turn into big ones. As a manager, it's your job to reassure your staff. Learn what your employees are looking for from you and how you can keep your staff informed, even when you don't have all the answers. For more on managing in a downturn, read our BNET Feature Package "The Return of the Crummy Job."
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Great Job Descriptions | Leila’s House of Corrections
Think writing a job description isn't important? Think again. Finding the ideal candidate for the job begins here. Learn five tips for gathering a qualified pool of applicants. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Saying Sorry |Leila’s House of Corrections
Do you have a hard time admitting mistakes? Learning how to say sorry is important to developing trust and responsibility as a manager. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Emotional Intelligence | Leila’s House of Corrections
Have you ever said or done something that you regretted? Have you ever considered that your emotions may be hijacking you at work? Learn how to raise your Emotional Quotient, or EQ, so that you can overcome knee jerk reactions and identify the most productive ways to react. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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How to Avoid Burnout
BNET Australia blogger Robert Gerrish speaks to performance and productivity expert Andrew May about how to function at your peak in the workplace.
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Operations Research: Critical Applications for Business
Operations research (OR), the science of applying advanced analytics to business decisions, is the secret tool that helps major corporations including UPS and Procter & Gamble solve complex business problems. But how can you use it in your business? The good news: You don't have to be a mathematician to take advantage of OR. The bad news: Your competitors are probably already using and benefiting from it. For more on OR, read "P&G's Secret Weapon: OR Inside."
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Clashing Personalities | Leila’s House of Corrections
Personalities can get in the way of business and when personalities clash, conflict occurs - resulting in low productivity and poor engagement. Don't ignore it! Instead, learn 5 ways to address the conflict so that you can build an effective working relationship and get things done. If you have questions or suggestions for future video topics, Leila wants to hear from you.
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Collaboration: Characteristics of Successful Teams
The success of any business collaboration effort depends on three factors: the people, the technology, and the process. For a collaborative project to be successful, these three factors need to work together easily. A recent research study on collaboration, conducted by BNET and Harris Interactive, shows why some teams are more successful than others. Stephen Howard-Sarin, Vice President of CNET's business sites, shares the findings. For more on dream teams, see our BNET feature package Build a Dream Team.
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Collaboration: Interpersonal Team Dynamics
No matter how good your project or the technology you have to work with, if your team doesn't mesh - your project's in trouble. BNET and Harris Interactive recently conducted a research study on collaboration which revealed some illuminating facts about interpersonal team dynamics. Stephen Howard-Sarin, Vice President of CNET's business sites, explains.
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Branding Yourself | Leila’s House of Corrections
When you brand yourself, you are helping people to associate certain emotions with what you do and say. Don't leave this up to chance. Create your personal brand by: focusing on passions and strengths, determining the benefits of your brand, finding ways to be seen using your strengths, and being consistent. If you have questions or suggestions for future video topics, Leila wants to hear from you.
Best Practices
Best Practices Videos bring go-to management advice to life, illustrating the Do's and Don'ts of office politics, hiring, firing, mergers and acquisitions, and all the other high-stakes management and strategic challenges business leaders face every day.
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