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Is Email Dead?
At the Enterprise 2.0 conference in San Francisco, Clara Shih, CEO of Hearsay Labs and author of "The Facebook Era," explains how social web ...
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How to Connect with the C-level Executive
Tim Askew, CEO of Corporate Rain International, offers advice on selling to top-level executives. Among his tips: keep it simple, focus on how you ...
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Overcome Negative Thinking | Dodging Landmines
Is the economy getting you down? Executive coach Barbara Russo offers ways to squash negative thoughts that may be causing you fear and anxiety ...
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The Power of Touch in the Workplace
The right kind of touch at the right time can enhance your credibility and increase your communication impact. Carol Kinsey Goman, author of "The ...
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FlyingSolo Live: Suzy Jacobs
At Sydney's FlyingSolo Live event, Robert Gerrish speaks with Suzy Jacobs, national director of the Athena Network for women in business.
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Craiglist Founder: Why Large Companies are Dysfunctional
Craig Newmark tells entrepreneurs what they can learn from his experience as founder of Craigslist. He also discusses his role at the company as ...
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Virtual Trade Shows
Russ Rothstein, CEO of Sales Spider, explains how virtual trade shows can help companies grow sales and extend their reach, while saving time and ...
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Artisan Distilling: Selling Luxury Spirits Amidst A Recession
Renowned distillers Ansley Coale and Jorg Rupf started making Hangar One Vodka in 2002 with a goal to make their spirits with the freshest ...
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Gen Y Don'ts | Leila's House of Corrections
Members of Generation Y are arriving at the workplace with a different kind of attitude. While they may seem high-maintenance, they are also high-performing. ...
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FlyingSolo Live: Belinda Jackson
At Sydney's FlyingSolo Live event, Robert Gerrish speaks with the woman behind online marketing agency Web Chameleon, Belinda Jackson.
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How to Create a Relevant Small Business
Michael Gerber, best-selling author of 'The E-Myth' talks about the secret ingredients to small business success. He says there are two important questions to ...
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What Entrepreneurs Can Learn from McDonald's Founder, Ray Kroc
Michael Gerber, best-selling author of 'The E-Myth' talks about the secret to McDonald's success over the years. He says the company's founder Ray Kroc ...
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Facebook COO Sees Economic Models Changing on the Web
At the Web 2.0 Summit in San Francisco, Facebook COO Sheryl Sandberg talks about the how the Web usage patterns are shifting from an ...
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Mark Scott, ABC
What is the role of a public broadcaster in an increasingly online-focused world?
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How to Manage Customer Experience
Steve Daines, vice president at RightNow, explains how the CRM provider strives to deliver superior, ongoing customer service to its clients, even after implementation.
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Burn Your Org Chart
The organizational chart can be a valuable tool for establishing authority and responsibility within a company. But Ed Muzio, CEO of Group Harmonics, explains ...
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How to Handle Chronic Complainers | Dodging Landmines
Every workplace has one: a chronic complainer who finds fault with everything. David Goldman, employment and labor attorney, discusses how to manage these negative ...
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FlyingSolo Live: Andrew Griffiths
At Sydney's FlyingSolo Live event, Robert Gerrish speaks with author Andrew Griffiths about "The Me Myth".
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Sales Performance Management Strategies
Laura Roach, leader of sales performance strategies at Xactly, explains why she's so passionate about SPM Center of Excellence -- an online community that ...
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How to Ace a Job Interview | The Body Language of Business
Even the tiniest gesture can say a lot about you. Carol Kinsey Goman, author of The Nonverbal Advantage, explains how to use body language ...
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Craiglist Founder: Why Large Companies are Dysfunctional
Craig Newmark tells entrepreneurs what they can learn from his experience as founder of Craigslist. He also discusses his role at the company as a customer service representative and how it keeps him plugged in to the health of the business. Newmark spoke at the BizTechDay conference in San Francisco.
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Is Email Dead?
At the Enterprise 2.0 conference in San Francisco, Clara Shih, CEO of Hearsay Labs and author of "The Facebook Era," explains how social web platforms, such as Twitter and Facebook, are impacting businesses. She says email is slowly being replaced by social networking applications -- a shift driven by young people.
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The Power of Touch in the Workplace
The right kind of touch at the right time can enhance your credibility and increase your communication impact. Carol Kinsey Goman, author of "The Nonverbal Advantage: Secrets and Science of Body Language at Work," offers several tips for using touch appropriately and effectively in a business setting.
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Gen Y Don'ts | Leila's House of Corrections
Members of Generation Y are arriving at the workplace with a different kind of attitude. While they may seem high-maintenance, they are also high-performing. Here are some mistakes to avoid to get the most out of them.
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How to Create a Relevant Small Business
Michael Gerber, best-selling author of 'The E-Myth' talks about the secret ingredients to small business success. He says there are two important questions to ask when starting out, is the business scalable and is the business transformational.
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Overcome Negative Thinking | Dodging Landmines
Is the economy getting you down? Executive coach Barbara Russo offers ways to squash negative thoughts that may be causing you fear and anxiety about your job.
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Artisan Distilling: Selling Luxury Spirits Amidst A Recession
Renowned distillers Ansley Coale and Jorg Rupf started making Hangar One Vodka in 2002 with a goal to make their spirits with the freshest ingredients. To do this, they use old-fashioned pot stills. The technique is less efficient and more expensive than conventional methods, but they believe their approach makes their beverages taste better. Correspondent Sumi Das takes a tour of their distilling factory and finds out how their hands-on production process and unique marketing approach help them compete with larger spirits makers.
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Steve Jobs is Back
For the first time in a nearly a year, and five months after undergoing a liver transplant, Apple CEO Steve Jobs takes center stage at the companys 2009 music product launch event. Jobs thanks the Apple community and urges everyone to sign up to become an organ donor.
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What Entrepreneurs Can Learn from McDonald's Founder, Ray Kroc
Michael Gerber, best-selling author of 'The E-Myth' talks about the secret to McDonald's success over the years. He says the company's founder Ray Kroc was able to create the a masterful business system that made it easy for the restaurant chain to grow.
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How to Ace a Job Interview | The Body Language of Business
Even the tiniest gesture can say a lot about you. Carol Kinsey Goman, author of The Nonverbal Advantage, explains how to use body language to make a positive first impression at your next job interview.
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Burn Your Org Chart
The organizational chart can be a valuable tool for establishing authority and responsibility within a company. But Ed Muzio, CEO of Group Harmonics, explains why it doesn't reflect the real world.
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Present Like Steve Jobs
Apple CEO Steve Jobs is well known for his electrifying presentations. Communications coach Carmine Gallo discusses the various techniques Jobs uses to captivate and inspire his audience techniques that can easily be applied to your next presentation. For more tips on presenting like Jobs, read our Crash Course.
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How to Handle Chronic Complainers | Dodging Landmines
Every workplace has one: a chronic complainer who finds fault with everything. David Goldman, employment and labor attorney, discusses how to manage these negative people and when to get Human Resources involved.
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Facebook COO Sees Economic Models Changing on the Web
At the Web 2.0 Summit in San Francisco, Facebook COO Sheryl Sandberg talks about the how the Web usage patterns are shifting from an information model to a more social model, which benefits Facebook rather than Google. In the future, she adds, more Web users will glean referral information from friends rather than strangers.
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Guy Kawasaki: What Makes Innovation?
At Cisco Live in San Francisco, Silicon Valley entrepreneur Guy Kawasaki, author of "Reality Check," talks about the four qualities of innovation that he believes all successful products need. They are: deep, intelligent, complete, and elegant.
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Doing Business on Facebook: What Are the Risks?
At the Always On Summit at Stanford University, business executives discuss the risks involved in developing applications and businesses on social networks with proprietary platforms. Panelists include Gerry Campbell, CEO of Collecta; Max Ventilla, CEO of Aardvark; Shervin Pishevar, CEO of Social Gaming Network; and moderator Bambi Francisco, CEO of Vator.tv.
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Disagree, Don't Argue
Different interpretations can often lead to conflict. Ed Muzio, CEO of Group Harmonics, explains how to use "the five building blocks of reality" to keep a disagreement from becoming an argument.
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Encouraging Excellent Performance
Encouragementit free, it's fast, and it can change the way employees work. But it's more than just a pat on the back. It's the art and science of getting someone to do more of something they're already doing well. Follow the SPPIFI techniquespecific, pure, positive, immediate, frequent, and irregularto get more greatness out of the people you work with.
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Change By Design by Tim Brown | Book Brief
In "Change By Design," author Tim Brown argues that design is not just about creating elegant objects or beautifying the world around us. The CEO of the celebrated design firm IDEO says design is a way of thinking that allows any leader to convert problems into opportunities at every level of business, in any industry. He calls this new methodology Design Thinking and explains how it can transform your organization into a heaven of innovation.
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Group Decision Making That Works |At the Whiteboard
Making decisions within a group can be a long and complicated process. Ed Muzio, CEO of Group Harmonics, suggests that no matter what method you go with, you institute a "Disagree and Commit" contract with each member. This means each person will support the decision no matter what, but will also be allowed to gather evidence to support a different decision if it doesn't work out.
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