Managing Up | Leila�s House of Corrections | Online videos for busy business professionals

How to stand out amongst smart coworkers

Tags: Coworker, Stand Out, coworkers, office, career, skills, project

Remember why you were hired for your abilities and skills. Starla Sireno, executive coach at Fearlessness Inc., suggests you find your USP, your ...

Date: 12-04-08 Length: 00:02:00
Measuring for Success

Tags: Performance, Performance Management, Blogging, Human Resources, Workforce Management, Internet, Best Practices

BNET Australia blogger Robert Gerrish speaks to performance measurement specialist Stacey Barr about the importance of tracking key indicators in creating a successful business.

Date: 12-03-08 Length: 00:09:42
Listening Well |Leila's House of Corrections

Tags: Skill, Video, Corporate Communications, Marketing, Leila's House of Corrections, listening, managing, office, best practices, communications

Are you a good listener? To be a strong manager exceptional listening skills are key. It's important to engage your mind and not just ...

Date: 12-02-08 Length: 00:03:34
Being Impartial | Leila's House of Corrections

Tags: Video, Corporate Communications, Marketing, impartiality, politics, office, manager, best practices, fair, communications

Great managers know to remain impartial in politics and religion. By avoiding opinionated discussions, watching your body language, and learning to subtly redirect conversation, ...

Date: 11-25-08 Length: 00:03:27
How to start networking

Tags:

By finding people you genuinely like and treating them with kindness, you've already started to network. Don't wait until you need somethingpeople will know ...

Date: 11-20-08 Length: 00:02:05
Performance Reviews |Leila's House of Corrections

Tags: Performance, Video, Performance Reviews| Leila, Corporate Communications, Performance Management, Marketing, Human Resources, Workforce Management, Video, Performance Reviews| Leila

Are you daunted by the prospect of performance reviews? Giving negative feedback can create anxiety, especially for first time managers. By preparing in advance, ...

Date: 11-19-08 Length: 00:03:32
How to deal with a stubborn coworker

Tags: Stubborn, pigheaded, entrenched behavior, Ed Muzio, Group Harmonics, Sydnie Kohara

People are stubborn for many different reasons--maybe they're pigheaded but maybe they're too busy, or don't have the skills to execute what you need ...

Date: 11-13-08 Length: 00:02:10
Managing Downturns | Leila's House of Corrections

Tags: Video, Corporate Communications, Marketing, Video, Corporate Communications, Marketing, Leila's House of Corrections, downturn, economy, management

Fears about the economy affect everyone. As a manager, you need to face things head on. It's important to acknowledge your employees' anxieties but ...

Date: 11-11-08 Length: 00:03:41
Laying Off Employees |Leila's House of Corrections

Tags: Employee, Video, Corporate Communications, Marketing, lay offs, laid off, management, Leila's House of Corrections, HR, downturn

There's no easy way to do it. Laying off an employee is one of the biggest challenges for any manager and how you handle ...

Date: 11-04-08 Length: 00:03:14
Saying No | Leila's House of Corrections

Tags: Video, Corporate Communications, Marketing, Video, Corporate Communications, Marketing, business, managing, no, prioritizing

Why do so many of us struggle to say no? We want to please everyone but then we wind up overwhelmed and overworked. Consider ...

Date: 10-29-08 Length: 00:02:58
Working with Introverts | Leila's House of Corrections

Tags: Response, Video, Corporate Communications, Marketing, Response, Video, Corporate Communications, Marketing, introverts, managing

Don't assume that the lack of an immediate response to a question means a person is unprepared, uninterested, or unknowledgeableyou may be working with ...

Date: 10-28-08 Length: 00:03:33
Calling a Bully a Bully

Tags: Office, bullying, best practices, office, policy, work, stress

Every office has one - loud, rude, egotistical, two-faced, and sometimes even dangerous. Left to their own devices, an office bully can turn your ...

Date: 10-27-08 Length: 00:06:14
Managing Former Peers | Leila's House of Corrections

Tags: Corporate Communications, Team Management, Marketing, Management, peers, employees, business, Leila's House of Corrections, promotion

You've been promoted! Congratulations--but guess what? Your former gossip pal is now your direct report. Learn 3 tips to smooth your transition to managing ...

Date: 10-23-08 Length: 00:03:13
Expressing Gratitude | Leila's House of Corrections

Tags: Video, Corporate Communications, Marketing, Video, Corporate Communications, Marketing, gratitude, business, management, boss

"Thank you, great job" does that phrase even mean anything? It does if you mean it. By following a few guidelinesbeing personal and ...

Date: 10-16-08 Length: 00:02:52
Admitting Mistakes | Leila�s House of Corrections

Tags: Mistake, Corporate Communications, Marketing, business, management, mistakes, Leila's House of Corrections

We all make mistakes but acknowledging them can be hard. Successful leaders are ones who own their mistakes and don't make excuses. By learning ...

Date: 10-14-08 Length: 00:02:45
Managing Up | Leila�s House of Corrections

Tags: Video, Corporate Communications, Marketing, best practices, manager, responsibility, questions, help, support, stress

Do you bombard your manager with questions the minute she walks in the door? Managing up is the ability to understand and appreciate your ...

Date: 10-07-08 Length: 00:02:48
Great Job Descriptions | Leila�s House of Corrections

Tags: Job, Video, Recruitment & Selection, Corporate Communications, Human Resources, Workforce Management, Marketing, best practice, hiring, job description

Think writing a job description isn't important? Think again. Finding the ideal candidate for the job begins here. Learn five tips for gathering a ...

Date: 10-03-08 Length: 00:03:31
From Managing to Leading | Leila�s House of Corrections

Tags: Video, Corporate Communications, Leadership, Marketing, Management, Leila's House of Corrections, Best Practices, managers, leaders, management style

Don't assume that leadership just happens as you climb the managerial ladder. If you want to take your role as manager to the next ...

Date: 09-12-08 Length: 00:03:17
Emotional Intelligence | Leila�s House of Corrections

Tags: Video, Emotional Intelligence, Corporate Communications, Leadership, Tools & Techniques, Management, Marketing, Leila's House of Corrections, emotions, business

Have you ever said or done something that you regretted? Have you ever considered that your emotions may be hijacking you at work? Learn ...

Date: 09-12-08 Length: 00:03:26
Clashing Personalities | Leila�s House of Corrections

Tags: Video, Corporate Communications, Marketing, Leila's House of Corrections, conflict, productivity, relationships, managers, business

Personalities can get in the way of business and when personalities clash, conflict occurs - resulting in low productivity and poor engagement. Don't ignore ...

Date: 09-12-08 Length: 00:03:16

Laying Off Employees |Leila's House of Corrections

There's no easy way to do it. Laying off an employee is one of the biggest challenges for any manager and how you handle it shows the character and values of you and your organization. Learn 3 best practices to deliver the news with respect. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Employee, Video, Corporate Communications, Marketing, lay offs, laid off, management, Leila's House of Corrections, HR, downturn

Date: 11-04-08 Length: 00:03:14
How to deal with a stubborn coworker

People are stubborn for many different reasons--maybe they're pigheaded but maybe they're too busy, or don't have the skills to execute what you need them to do. Ed Muzio, President and CEO of Group Harmonics, says that you need to understand the reasons for entrenched behavior before you can take intelligent action.

Tags: Stubborn, pigheaded, entrenched behavior, Ed Muzio, Group Harmonics, Sydnie Kohara

Date: 11-13-08 Length: 00:02:10
Performance Reviews |Leila's House of Corrections

Are you daunted by the prospect of performance reviews? Giving negative feedback can create anxiety, especially for first time managers. By preparing in advance, controlling the setting and following up, your employees will know you are dedicated to their success. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Performance, Video, Performance Reviews| Leila, Corporate Communications, Performance Management, Marketing, Human Resources, Workforce Management, Video, Performance Reviews| Leila

Date: 11-19-08 Length: 00:03:32
Present Like Steve Jobs

Apple CEO Steve Jobs is well known for his electrifying presentations. Communications coach Carmine Gallo discusses the various techniques Jobs uses to captivate and inspire his audience techniques that can easily be applied to your next presentation. For more tips on presenting like Jobs, read our Crash Course.

Tags: Steve Jobs, Recruitment & Selection, Human Resources, Workforce Management

Date: 03-14-08 Length: 00:06:54
Calling a Bully a Bully

Every office has one - loud, rude, egotistical, two-faced, and sometimes even dangerous. Left to their own devices, an office bully can turn your livelihood into a living nightmare. Carrie Clark, co-founder of the California Healthy Workplace Advocates, who promotes anti-bullying policy throughout the country, defines what qualifies as bullying and how to stand up to a growing problem that she describes as a national "epidemic".

Tags: Office, bullying, best practices, office, policy, work, stress

Date: 10-27-08 Length: 00:06:14
Working with Introverts | Leila's House of Corrections

Don't assume that the lack of an immediate response to a question means a person is unprepared, uninterested, or unknowledgeableyou may be working with an introvert. Introverts like to give thoughtful responses after they've had time to process. Learn 3 ways to forge a relationship with introverts. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Response, Video, Corporate Communications, Marketing, Response, Video, Corporate Communications, Marketing, introverts, managing

Date: 10-28-08 Length: 00:03:33
Managing Downturns | Leila's House of Corrections

Fears about the economy affect everyone. As a manager, you need to face things head on. It's important to acknowledge your employees' anxieties but don't make promises. Learn tips for making it through difficult times. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Video, Corporate Communications, Marketing, Video, Corporate Communications, Marketing, Leila's House of Corrections, downturn, economy, management

Date: 11-11-08 Length: 00:03:41
How to start networking

By finding people you genuinely like and treating them with kindness, you've already started to network. Don't wait until you need somethingpeople will know you're fishing. Starla Sireno, executive coach at Fearlessness Inc., gives tips for nervous networkers: be real, don't think about what it is you need, and treat others as you want to be treated.

Tags:

Date: 11-20-08 Length: 00:02:05
Saying No | Leila's House of Corrections

Why do so many of us struggle to say no? We want to please everyone but then we wind up overwhelmed and overworked. Consider these 3 tips for refusing with confidence--providing context, avoiding emotion, and recommending alternatives. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Video, Corporate Communications, Marketing, Video, Corporate Communications, Marketing, business, managing, no, prioritizing

Date: 10-29-08 Length: 00:02:58
From Managing to Leading | Leila�s House of Corrections

Don't assume that leadership just happens as you climb the managerial ladder. If you want to take your role as manager to the next level you need to learn to lead more and manage less. Find out how to create your own personal management style with these 5 easy steps. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Video, Corporate Communications, Leadership, Marketing, Management, Leila's House of Corrections, Best Practices, managers, leaders, management style

Date: 09-12-08 Length: 00:03:17
Expressing Gratitude | Leila's House of Corrections

"Thank you, great job" does that phrase even mean anything? It does if you mean it. By following a few guidelinesbeing personal and specific, slowing down, and even writing it downyou can learn to express your gratitude gracefully. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Video, Corporate Communications, Marketing, Video, Corporate Communications, Marketing, gratitude, business, management, boss

Date: 10-16-08 Length: 00:02:52
Managing Former Peers | Leila's House of Corrections

You've been promoted! Congratulations--but guess what? Your former gossip pal is now your direct report. Learn 3 tips to smooth your transition to managing your new team of old friends. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Corporate Communications, Team Management, Marketing, Management, peers, employees, business, Leila's House of Corrections, promotion

Date: 10-23-08 Length: 00:03:13
Listening Well |Leila's House of Corrections

Are you a good listener? To be a strong manager exceptional listening skills are key. It's important to engage your mind and not just your ears. Find out how you can improve your listening skills by controlling your body language, making eye contact and asking for more details these show that what the other person is saying matters to you. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Skill, Video, Corporate Communications, Marketing, Leila's House of Corrections, listening, managing, office, best practices, communications

Date: 12-02-08 Length: 00:03:34
Surviving a Downturn

When jobs and budgets are cut, small problems can quickly turn into big ones. As a manager, it's your job to reassure your staff. Learn what your employees are looking for from you and how you can keep your staff informed, even when you don't have all the answers. For more on managing in a downturn, read our BNET Feature Package "The Return of the Crummy Job."

Tags: Downturn, Recruitment & Selection, Workforce Management, Edward Muzio, Four Secrets to Liking your Work, Crummy Job

Date: 06-27-08 Length: 00:06:39
Being Impartial | Leila's House of Corrections

Great managers know to remain impartial in politics and religion. By avoiding opinionated discussions, watching your body language, and learning to subtly redirect conversation, you'll eliminate distractions that could affect business. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Video, Corporate Communications, Marketing, impartiality, politics, office, manager, best practices, fair, communications

Date: 11-25-08 Length: 00:03:27
Collaboration: Characteristics of Successful Teams

The success of any business collaboration effort depends on three factors: the people, the technology, and the process. For a collaborative project to be successful, these three factors need to work together easily. A recent research study on collaboration, conducted by BNET and Harris Interactive, shows why some teams are more successful than others. Stephen Howard-Sarin, Vice President of CNET's business sites, shares the findings. For more on dream teams, see our BNET feature package Build a Dream Team.

Tags: Team, Collaboration, Groupware, Enterprise Software, Software, Adobe, Productivity, BNET, Harris Interactive

Date: 11-09-07 Length: 00:03:23
Branding Yourself | Leila�s House of Corrections

When you brand yourself, you are helping people to associate certain emotions with what you do and say. Don't leave this up to chance. Create your personal brand by: focusing on passions and strengths, determining the benefits of your brand, finding ways to be seen using your strengths, and being consistent. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Brand, Video, Corporate Communications, Marketing, Leila's House of Corrections, Best Practices, branding

Date: 08-12-08 Length: 00:03:32
Admitting Mistakes | Leila�s House of Corrections

We all make mistakes but acknowledging them can be hard. Successful leaders are ones who own their mistakes and don't make excuses. By learning from their decisions, they can avoid making the same mistake in the future. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Mistake, Corporate Communications, Marketing, business, management, mistakes, Leila's House of Corrections

Date: 10-14-08 Length: 00:02:45
Managing Up | Leila�s House of Corrections

Do you bombard your manager with questions the minute she walks in the door? Managing up is the ability to understand and appreciate your manager's roles, responsibilities and stresses. Find out how to balance that with getting the help you need. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Video, Corporate Communications, Marketing, best practices, manager, responsibility, questions, help, support, stress

Date: 10-07-08 Length: 00:02:48
Emotional Intelligence | Leila�s House of Corrections

Have you ever said or done something that you regretted? Have you ever considered that your emotions may be hijacking you at work? Learn how to raise your Emotional Quotient, or EQ, so that you can overcome knee jerk reactions and identify the most productive ways to react. If you have questions or suggestions for future video topics, Leila wants to hear from you.

Tags: Video, Emotional Intelligence, Corporate Communications, Leadership, Tools & Techniques, Management, Marketing, Leila's House of Corrections, emotions, business

Date: 09-12-08 Length: 00:03:26

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Managing Up | Leila�s House of Corrections

Do you bombard your manager with questions the minute she walks in the door? Managing up is the ability to understand and appreciate your manager's roles, responsibilities and stresses. Find out how to balance that with getting the help you need.

If you have questions or suggestions for future video topics, Leila wants to hear from you.

As a manager, when you need help from YOUR manager, do you rush into her office the moment she opens her door? Do you bombard her with questions, details, and requests? If so, it�s time to step back and think strategically about how to work with her. �Come on managers, it�s time to learn how to manage up.�

Knowing how and when to manage up is an essential skill for any employee, regardless of his level in a company. Managing up is the ability to understand and appreciate your manager�s role, responsibilities, and stresses�and balance that with the help and support you need to get YOUR job done well.

Here are 3 practical tips on how to manage up in the right way. You can call them the 3 R�s.

Tip 1: Have RESPECT

You�re not in your manager�s shoes, so you don�t know all the pressures she is under. You don�t even know all the projects on her plate. Therefore, develop an appreciation for her role and responsibilities. Start every encounter with her in a polite and non-judgmental way. Ambushing her, sending repeat requests for information, and saying, �Why haven�t you gotten back to me?!� are all contrary to how you should behave.

Tip 2: Be RELEVANT

Make it easy for your manager to give you what you need. Be relevant in your request. Provide ONLY the pertinent information and explain how the help you need connects to the bigger picture. KEEP IT SHORT! She doesn�t have time to connect all the dots�do it for her!

Tip 3: Be REALISTIC

Ground your requests in realism. Are you asking for a reasonable amount of resources?� Are you being pragmatic when you ask for new laptops for your ENTIRE sales team or a 25% raise? What is your manager likely to approve or agree to?

If you try to influence your manager and you don�t see immediate results, don�t give up. Be resilient. Try again.

If you manage up gracefully and strategically, you will become the employee your manager depends on in a crisis because your requests are respectful, relevant, and realistic.

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Managing Up | Leila�s House of Corrections