BNET Video
Good Service, Good Growth
How do you manage sustained growth in a fast-changing field? Stay slow and steady, says Drew Kaplan, CEO of internet service provider ISWest. As a result, the company is one of the fastest-growing companies in Southern California, with clients such as Suzuki, J.D. Power and Governor Arnold Schwarzenegger. Here, Kaplan talks about how a focus on service as opposed to low prices, has helped him corner the B-to-B, ISP market in his area.
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