How to Sell Like IBM

Downturn? What downturn? Learn the sales techniques Big Blue uses to maintain momentum in a tough economic climate.

In the Shadow
of Giants

Only one company can be No. 1. But smaller firms have plenty of advantages — and they often outperform industry leaders.

Find the Upside in a Downturn

Don't let the recession get you down. Lean times are a great opportunity to get more competitive and position your business for future growth.

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Strategy Articles

How to Sell to the Federal Government
Yes, the procedures are Byzantine and there are reams of red tape. But in this economy, the federal government could be your best customer.
Tags: U.S. General Services Administration, Agency, Schedule Contract, Government, Vertical Industries, BNET Crash Course, Selling, Government Contracting, Federal Contracts, Federal Procurement, Verizon, John Deere, Gallup, Chris Warren
Five Strategies for Selling During a Recession
Are these the worst of times? Or are they the best of times to prove your product's value, snatch up top talent, and ...
Tags: Strategy, Recession, Stevens, Asher, Employee Training, Sales Strategy, Sales Force Management, Sales, Selling, Downturn, Sales Tactics, IBM, Sell Like IBM, Christina Salerno
How to Sell Like IBM
Downturn? What downturn? Learn the sales techniques Big Blue uses to maintain momentum in a tough economic climate.
Tags: IBM, Big Blue, Sales Technique, Health Care, Pitching, Sales Training, BNET Feature Package
How to Create an Effective Sales Presentation
Generic speeches and snazzy PowerPoint slides just don't cut it anymore especially with corporate customers who have reduced spending to boost their bottom ...
Tags: Industry, Customer, Sales Presentation, Sales Pitch, Sales Strategy, Sales Force Management, Sales, IBM, Big Blue, Sales Presentations, Sales Pitches, BNET Crash Course, Christina Salerno
IBM’s Secret for Making the Sale
The economy may be in the tank, but IBM still makes salesmanship look easy. How? The secret lies in rigorous research, a focused strategy, ...
Tags: Health Care, IBM Corp., Vertical Industries, Benefits, Healthcare, Sales Strategy, Human Resources, Sales, IBM, Big Blue, Economy, Downturn, New Markets, Noah Buhayar
In the Shadow of Giants
Sure, only one company can be No. 1. But so what? Smaller firms have plenty of advantages and they often outperform industry leaders. ...
Tags: BNET Feature Package, Competition, Market Share, Forest Laboratories, J. Crew, Green Mountain Coffee Roasters, Salesforce
Forest Laboratories: Finding Ways to Bring Drugs to Market — Fast
Pfizer may be big, but Forest Laboratories is nimble. The smaller company competes by ushering drugs through FDA red tape in record time.
Tags: Pfizer Inc., Forest Laboratories Inc., Federal Government, Business Structures, Government, Finance, Competition, Market Share, Forest Laboratories, Pfizer, Pharmaceutical Industry, Bystolic, Melanie Haiken
Green Mountain Coffee Roasters: Carving Out Opportunities That Starbucks Missed
Green Mountain Coffee has built a booming business where Starbucks fears to tread in wholesale, convenience stores, and single-cup brewing.
Tags: Coffee, Starbucks Corp., K-cup, Sales Strategy, Operational Accounting, Investment, Sales, Finance, Competition, Market Share, Green Mountain Coffee Roasters, Starbucks, Melanie Haiken
J. Crew: One-Upping the Gap in Quality, Style, and Agility
With savvy PR and an agile product line, J. Crew has snagged a good chunk of the Gap's market and even its CEO.
Tags: Revenue, Retail Company, Store, Retail, Corporate Governance, Operational Accounting, Business Operations, Corporate Law, Finance, Competition, Market Share, J. Crew, The Gap, Melanie Haiken
Salesforce.com: Building a Booming Market That Oracle Long Ignored
While software giant Oracle focused on big client-server systems, Salesforce.com pioneered small-business products, CRM software and cloud computing.
Tags: Salesforce.com Inc., Oracle Corp., Sales Force Management, Sales, Competition, Market Share, Salesforce, Oracle, Salesforce.com, Melanie Haiken
Innovation in Turbulent Times
Too few businesses have creative, right-brain types in leadership positions. That leaves innovation especially vulnerable to unwise cost cutting during hard times. Decisions about ...
Tags: Innovation, Partnership, Partners, Business Structures, Leadership, Strategy, Finance, Management, Harvard Business Review, In Brief, Darrell K. Rigby, Kara Gruver, James Allen, Darrell K. Rigby, Kara Gruver, James Allen
Find the Upside in a Downturn
Don't let the recession get you down. Lean times are a great opportunity to get more competitive and position your business for future growth.
Tags: Downturn, Recession, BNET Feature Package, Market Share, Recruiting
How to Grow During a Downturn
The stock market is down, credit markets are as frozen as Arctic snow, and unemployment numbers are rising. But don't let the bad news ...
Tags: Recession, Downturn, BNET Crash Course, Grow, Hiring, Market Share, Melanie Warner
How Hyundai Is Gaining Market Share
BNET talked to Dave Zuchowski, Hyundai's head of U.S. sales, about the Assurance plan, how the company is taking a different approach to marketing, ...
Tags: Hyundai, Market Share, Dave Zuchowski, Downturn
Four Successful Products Launched During Downturns
It s easy to forget, but many products that we now remember as stunning successes were actually launched during economic downturns. Here are four ...
Tags: Advertisement, Apple iPod, Symons Corp., Kraft Foods Inc., Apple Inc., Gillette Co., Sensor, Sales Strategy, Digital Music, Digital Media, Sales, Personal Technology, Consumer Electronics, Product Launch, Downturn, Recession, Opportunity, Fortune Magazine, Kraft Foods, Gilette, Apple, Melanie Warner
Four Mistakes to Avoid During Downturns
As clients or customers shut their wallets, revenues decline, and balance sheets go into the red, it's tempting to try every trick in the ...
Tags: Layoff, Workforce Management, Sales Strategy, Human Resources, Sales, Downturn, Mistakes, Layoffs, Prices, Morale, Communication, R&D, Marketing, Melanie Warner
Upgrading R&D in a Downturn
Cutting research costs across the board in a recession isn't smart. Companies should use R&D as an opportunity to make themselves more competitive.
Tags: R&D, Research & Development, Business Operations, development, research, budget, Christie W. Barrett, Christopher S. Musso, and Asutosh Padhi, Christie W. Barrett, Christopher S. Musso, and Asutosh Padhi
Just-in-Time Budgeting for a Volatile Economy
A volatile economy makes traditional budgets obsolete before they're even completed. Here's how companies can adapt more quickly.
Tags: Budget, Funding, Volatile Economy, Downturn, Recession
The Crisis: Mobilizing Boards for Change
To meet the challenges of the economic crisis, corporate boards must change the way they work.
Tags: Board, Board Procedure, Corporate Governance, Business Operations, Corporate Law, boards, hiring, executive, Andrew Campbell and Stuart Sinclair
Cutting Sales Costs, Not Revenues
Courageous companies can use the downturn to make their sales operations not only less expensive but also more effective.
Tags: Sales Force, Back-office, Sales Strategy, Sales Force Management, sales, revenue, downturn, Anupam Agarwal, Eric Harmon, and Michael Viertler, Anupam Agarwal, Eric Harmon, and Michael Viertler

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Here are two people I respect -- sales guru Keith Rosen and Genius.com CEO David Thompson -- in apparent agreement that "Sales 2.0" (where the entire B2B sales cycle is...

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