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10 Tips for Safely Leaving a Dangerous Airport

Tags: Hotel, Airport, Marriott, Marketing Research, Financial Services, Marketing, Safety Preparation, Hostile Environment, Julian Goldsmith

After a long overseas flight, you step off the plane in the Sao Paolo airport, jet-lagged, disoriented, and carrying valuable gifts for your Brazilian associates. Which is precisely why people like you in foreign airports are targets for criminals in search of easy prey. Guy Marriott, CEO of the UK-based risk consultancy firm GroundTruth, says when you are doing business in a potentially dangerous emerging market, advanced preparation is one of the easiest ways to avoid becoming a victim. We discussed the Sao Paolo scenario with him and boiled down his thoughts into these 10 tips.

1. Keep your luggage in view. On the plane, don’t put your carry-on bags in the bin directly over your head. Stash them in the bin opposite and forward of you.

2. Sort out your valuables air-side. The security on the air-side of the airport, before you clear customs, is much higher. Use the extra cover to shift items from your suitcase to your briefcase. If you need to change money into local currency, do it here.

3. Find a decoy. Just before you make the transition to land-side in the airport, identify one of your fellow passengers who looks like an obvious target for crime. Let that person walk a few minutes ahead of you into the arrivals lounge. He or she will attract any unwanted attention and you can make your way unnoticed. It’s cynical, but self-preservation is your main priority.

4. Let them know you see them. If you are confident of local customs concerning eye contact, momentarily scan any suspicious individuals. It lets them know that you are aware of their presence. They are more likely to choose another victim who is not as self-confident.

5. Go out through the entrance. Marriott stresses the importance of disrupting the accepted pattern of behaviour whenever possible. Instead of leaving the airport through the arrivals lounge, exit from the departures area and jump into an arriving cab as the previous occupant leaves it.

6. Know where to pick up your cab. Criminals will be looking out for people wandering around and checking the signs. Study a map of the airport on the plane so that you can exit the airport confidently.

7. Pick the right cab. Depending on the destination, many cities will have official and unofficial cab companies. Avoid the latter. Make sure you know how to distinguish between the two before you are besieged by drivers in the arrivals lounge.

8. Disrupt the rank. At the taxi rank, wait until you are at the head of the queue. At the last minute, let the person behind you go first. Pretend you have just taken a call and need to wait for friends. This removes the chance that you were about to be directed into a marked cab, or one driven by someone about to deliver you into danger further down the road.

9. Do the shuttle shuffle. Marriott warns against using a hotel shuttle bus, because anyone following you will know where you are going. If you must, wait at a stop for a 2-star hotel and hop onto the bus to your luxury hotel just before it is about to move off.

10. Choose your hotel strategically. Take some time to make sure your hotel is in a location that’s safe at all hours. Some areas in your destination city may be perfectly safe in daylight hours, turning into no-go zones for foreign nationals at night. Look at the geography of the city, noting bottleneck points, such as bridges, which are a likely spot for police road-blocks. Make sure there are as few of them as possible between the hotel and your route back to the airport.

(The opening paragraph of this story was re-edited to reflect new input from sources.)
 
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  •  
    1

    I'mSpartacus

    07/16/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    Keep your back to the wall and your eyes on the entry/exit points, preferably at a table near the kitchen/staff area which you can use as an escape point.

    Know where the fire extinguishers are and stay close - they are a good diversionary weapon. Fire alarms and sprinkler systems are good to start a panic which aids escape.

    Carry a pen (the same coulour as your trousers) clipped on the inside of your trouser pocket - I haven't come across anyone who hasn't released their grip after having a pen jabbed in their groin, eye, or upper arm.

    A good strong upper-cut into the armpit will often dislocate an arm at the shoulder.

    Bark and growl like a rabid dog if approached with menace - because menacing and crazy will always beat plain menacing.

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    2

    SEFoster

    07/16/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    I have been involved in security for over 25 years and find aspects of this post charmingly naive.
    I like the concept of picking up a taxi that has just dropped someone but, thinking about a dozen airports including some very dodgy ones this would not be allowed to happen due to police and other official "rules" regarding taxis having to collect passengers ONLY from nominated pick up zones - this would leave you looking exactly like you don't want to look - lost and bewildered.
    Equally, my last posting to a not-very-pleasant location had an airport with no such option anyway. The exit doors were locked until everyone had been bag-searched (with open glass for anyone outside to watch and pick their target) so there was little option for subterfuge - which leads me to the next observation ...
    Pick a patsy and let him precede you by a few minutes!!! Get real.
    My advice (for what it is worth) and I have to say we all have our own strategies and mine starts with "keep alert"
    1. If possible. Get someone to meet you - know who he is before you get to the airport (a photo e-mailed to you is as good as any) - do NOT have your name on any meet and greet board - the name of the person collecting you is far better so you look out for it and then have some additional means (pre-agreed) for confirming you have met the right person.
    2. Unless you intend to stay for a long time always travel very light (hand luggage only) - this will make you look like a local returning rather than a newbie in town.
    3. Dress down - forget the business suit!
    4. If you are really worried about someone following your taxi or hearing where you are going and waiting for you etc check out a map of your destination town and find a street or building NEAR to your hotel to tell the taxi driver when you first get into the cab and then change your mind when you are actually on the move
    5. If you are really, really worried about going somewhere - don't go!

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    3

    mifheili@...

    07/16/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    People normally don't travel to dangerous airports if they are on holidays. So, you must be sending your "tips" to business travelers. If that's the case then don't travel to towns before you have established business contact with a potential client. Of course, someone who can be checked through Chamber of Commerce, etc. And, it would not be too much to ask them to send someone to meet you at the airport.
    I do that. More so, upon my arrival to the airport I call my contact while inside the airport to verify with him: Did you send someone? Describ him? Does he have a company car or personal? . . . Only when I am sure, I go out and look for him.
    Couple of times, I had to abort because things did not add up!!!! After all, it is a Danger Zone!!!!
    Mohammad I Fheili

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    4

    mwylie@...

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    Dress up as a camel. It is very rare for camels to be mugged (particularly on arrival in a foreign country). However, if you're the unlucky one and are mugged.....you can use your big toe!

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    5

    njugunanne

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    Ha ha ha. I live in a third world country, and your article assumes that you are way smarter than the muggers. Muggers can be cunning.

    A good start is having someone pick you up at the airport. They should also let you know what areas to avoid, and also inform you about possible items of attraction ( laptops, blackberries, money, sunglasses e.t.c).

    It's all about blending in with the locals; if you are different, you call attention to yourself and become a target

  •  
    6

    JohnnyJack

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    I agree with the commenters: the first rule is to be met at the airport. If you can't, then you should try to move with a group.

    I disagree about looking like a local. Returning locals are also targeted (I lost several friends in Caracas). Looking like a poor local is hard.

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    7

    paris001

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    I've found that looking just a bit bored really gets me a lot
    less attention -- at least in SW and SE asia.

    I think if you're traveling in some of the more charmingly
    rustic parts of central and south america, you must have a
    death wish. If someone wants to kidnap and haul you to
    ATMs until your employer pays a ransom, I think its going to
    be a bad afternoon.

    But for the parts of asia and the ME I've visited, I think
    scams, theft, overcharging and general harassment for tips
    are an avoidable problem. Cabbies ask for 10x the usual
    rate, or try to take you to some business, etc. Even Yank
    backpackers will crybaby for handouts in *Germany.*

    To that end, I act "like I've been there before" -- and that
    I'm just a bit bored and cranky. Depending on your transport
    arrangements, it works wonders for brushing off touts and
    porters and scammers. Disinterested half-smile and a shake
    of the head no and they're off for someone seemingly less
    shrewd.

    I don't even really trust being picked up that much more.
    You always end up with someone's cousin, or stood up, or
    whatever. I'm down with the article's take on getting a cab.

    Unless you're in Iraq or Afghanistan. In that case, you need
    Her Majesty's finest private security contractors. For some
    reason all the best security and insurance guys in the world
    are Britons, God love them.

  •  
    8

    efarrugia12

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    I have travelled quite extensively to various dangerous places and I have never needed to run away or use decoys etc.You are probably more at risk of being fooled by 'friendly' locals spilling sauce on your shirt and helping you clean it out whilst their accomplice pickpockets you.

    For long distance travel where sleep during a journey cannot be avoided, I have purchased a lockable retractable steel cable which I have found very useful to discreetly connect your hand luggage to an item of your clothing, example loop around your belt. This way, you will notice if anyone is fiddling with your hand luggage as you will feel tugging on your clothing. This has saved me twice; on both occasions, I did not escalate the situation and pretended I did not notice however I was obviously more alert and sleep was the last thing on my mind.

  •  
    9

    barrar

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    It's really pretty simple guys, and the same rules apply to leaving an airport or rail terminal in some developed countries, as it does to leaving some of the wilder places.

    So whether you're stepping out of Lusaka Airport in Zambia, or the Gare du nord in Paris, follow my long developed common sense rules:
    1. First, your watch. Leave behind anything that's flashy or high end brand. Replace it with a $10 Casio. If you want to dress to impress at your business meeting (and there's nothing wrong with that, it's perfectly accepted business etiquette) source a high end fake, and pack it in your luggage. If that gets opened and the watch is stolen, its no major loss and considerably less of a loss than if was your $4k Rolex or IWC that was lifted. Having a watch taken from you in a mugging can seriously hurt you (especially if it's on a metal strap), as it's an operation of little finesse. Locals can spot 'high end' from a mile away, even if you think its hidden under a cuff, you'd be surprised at how adept airport or rail terminus spotters can be. And forget about trying to spot the spotters. It's their day job remember. Whilst on subject of watches, get used to knowing the time without recours to the ironmongery on your wrist, fake or otherwise. Classic bear trap here of being asked for the time - control that reflex action of looking at your wrist, look straight into their eyes and telling them a time...who gives a damn if you are wrong.
    2. Rings. Get rid of chunky wedding rings, frat rings, military rings or crested signet rings. Thieves can read your profile based on jwellery, in fact they are as adept as 'profiling' their victims, as the CIA and MI6 are at profiling theirs. If your wedding vows are that important, or if your wife thinks you've removed that wedding band for more ulteriour motives, replace it with a thin cheap band. Remember that in some countries married men are seen as more valuable hostages in the belief that corporates and families will pay up more, based on the emotional pull of the 'folks at home'. And a word on US military rings. There aren't that many place in the world that likes the US military, so just forget that one , period.
    3. Prescription glasses and sunglasses. Keep them simple and plain, forget the designer brands, for all the reasons above. Try not to wear sunglasses too much and resist the urge to put them on we you step out into the bright sunlight. You'll notice most locals don't wear them, and your eyes adjust quicker than you think. You're marked as a foreigner straight away. In many countries lack of eye contact in a 1:1 conversation is an insult.
    4. Dress. Don't dress in the identikit US corporate uniform of chinos and polo shirt. Wear jeans, keep it simple., useful to have a jacket for its interior pockets.
    5. Luggage. Pack as lightly as you can, try to wean yourself of cabin size wheelie suitcases and carry a small holdall. If you have to take a suitacse try to go for dull earthy colour. Not black, as you're then back to identikit businessman again, not bright and colourful.
    6. Body language with purpose. Walk confidently, no fast not slow, learn to observe with limited lateral and vertical movement of head. Do not look up and around like a newbie. That is spottable from miles away. Adopt a neutral facial expression. You'd be amazed just how much neutral and confident bodylanguage can neutralise errors ior shortfalls in dress and luggage.
    7. Buy or pick up a local paper asap and carry it with title out, not too obvious. Fourfold reason: 1. You can hide travel documentation / itineraries / maps in the folds, accesible if you need it, 2, shows sublimally you are a local and 3, if you need small denomination currency its an ideal chance to split a larger note...very useful for paying taxis or tips. 4. Gives you chance to break some tension by chatting to vendor, and also asking him directions to the taxi or toilet instead of glancing around.
    8. If you have time head for the departures section and have a cold beer. Beer won't give you the shits, local coffee could well do. Its useful time to absorb and observe, and very good for understanding layout for return trip. And contrary to some of the comments in previous posts, its still possible to pick up a taxi from the departures point.
    9. Passport mopney and wallet. Keep all in an internal pocket. If you don't wear a jacket, consider getting someone to sew an internal back cotton pocket that'll take passport, a return travel ticket, one spare credit card and some currency in note form. Do not wear a money belt or a fanny pack, or have them in a back pack. In fact try to avoid back packs as they are a pick pockets paradise.Your wallet should be thin and alos heavily thinnned out before you left. Your country card membership and 5 extra credit cards do not need to accompany you on this trip.
    10. Learn the very basics in the language and practice, it's not difficult. Listen first for pronounciation hints and be heard to be using some basic words
    11. Lose the smart phone and ipod to the baggage before you get off train/plane. Consider taking a 2nd basic phone,
    12. This last one is a personal choice, but I rarely use hotel safes for anything longer than a couple of hours, and generally only when I've run out of all options. The passport, return ticket, credit card and folded cash notes stay on you at all times, and if you are in any environment where you may need to move fast you get into the habit of putting those items under the pillow, not in your trouser pocket. Buy and use a Kensington lock for the laptop.

    Happy travelling and stay safe, be relaxed.

  •  
    10

    dennislevy@...

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    I live in South Africa and can personally verify that it is a dangerous country. Crimes tend to be violent and often you get nothing more than a case number from the police. If you are white then you may find that the police will refuse to help you at all. If you are injured, the state hospitals are almost dysfunctional. There are severe problems wrt drug abuse, HIV, and Rape. Many firearms used in crimes originate from the police. In some areas political intolerance can trigger violence. Incidentally, when South Africa was a police state there were about 50 000 police. Now that it has 200 000 police it is called a democracy. Since sanctions were lifted there is a lot more wealth, but unemployment runs at about 40%. With the economic downturn is is inevitable that crime will increase significantly.

  •  
    11

    clarkm

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    I like the comments better than the article. I do not travel to unsafe places but in reading the article I found a couple of notes to be suspect, too much 007. mwylie made my morning!

  •  
    12

    apgsub@...

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    From German Subbu
    Why always any one should think others are criminals except him / her !
    In fact, others around you may look at you with suspicion !
    Plan in advance and ensure right 'connections' at the other end.
    you will be safer !
    German Subbu from Chennai...India

  •  
    13

    PEBarrett

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    Julian, after reading all three of your articles, i think you missed your calling and should be working for the New York Times reporting on the continued weakness of the economy "Just when you thought it was getting better....".

    I have travelled extensively to all regions of the world including all of your top 5 for the last 15 years and have never had a problem other than losing a laptop in Barcelona at the 1st class check in line and being shaken down for 200 Naira (about $1.50) in Lagos by the police so they could fill the gas tank on the police car.

    Most people who expose themselves to crime do stupid things in the wrong places. You would never go to the wrong neighborhood in your city, dont do it when you travel either. Have someone pick you up, act like you belong there, dont dress in Armani or carry a wallet (I have a small sleeve of needed cards in my front pocket), and sit where you can watch the door just in case.

    Your articles sound more like warnings to a casual (non-business) traveller who goggles about as they stare at the sky in a new country. Aside form talking to security companies, How much international business travel have you done?

  •  
    14

    jfendly

    07/17/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    I have to admit that I fell prey to what could have been a very nasty situation because I broke almost every rule listed above. Through divine intervention, the worst did not happen, but I had a very tense 45 minute "cab" ride wondering if my loved ones would ever see me again. I was on a business trip, but spending a few days first on holiday, and so I looked the part of a clueless tourist. A lone woman, bleary eyed, too much luggage and wondering around trying to find the taxi line in a small airport in Thailand, I was spotted by a hotel (or airport) porter and shuffled into a cab, which turned out to be just some guy in an old car. I also forgot to change money before leaving the airport, so had to decide if stopping at an ATM was such a good idea. When he stopped the cab 50 feet from the ATM, I made him get out with me. And I was going to a private residence way off the beaten trail, not a big hotel, way into the jungle. I could have easily been robbed, raped or murdered and no one would have known. As I said, divine intervention was on my side, I was delivered to my destination intact, not even overcharged, but have learned a valuable lesson. Don't leave the airport until you are fully awake, aware and prepared. And don't trust someone just because he/she is wearing a uniform. I also know airport porters in Indonesia make a killing by grabbing luggage off the baggage claim for unsuspecting women and charging them $5 - $10 per bag for their services. Claim your personal space and don't be afraid of being rude!

  •  
    15

    grayseal

    07/22/09 | Report as spam

    Always ask for a receipt!

    Early on in my business travel career I did all the above... wrong, a colleague and myself were in Cairo in the early 90's, the hotel had insisted that where ever we were we should ring the hotel and they would arrange an approved taxi. We obviously thought that was a scam.

    On the way back from a meeting we took a taxi from a commercial area, and the taxi took us to a "No-Go" area and demanded 100 Egyptian pounds to take us to the hotel, we agreed, paid half, half on safe delivery to hotel.

    As we got out of the taxi, my colleague asked for a receipt, he obviously did not understand what had just happened.

    If the taxi driver had asked for that amount as a fair, naive as we were we would probably have paid, it was only 10GBP at the time.

  •  
    16

    Frank777

    07/28/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    THis has to be the most naive and stupid mail yet.

    Security starts and ends with awareness and also the realisation of the fact the much of the world is not like America/Europe. You need to be constantly aware of your surroundings and also be suspicious at all times. Do not show you wealth either

  •  
    17

    tangaihua

    07/31/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    Having traveled and worked in over 40 countries, Western Europe,South America, China, Central and Southern Africa, and the USA, I have made unrequested contributions to the local economies in most of the places I've been, but never at an airport,train station or bus station.
    I have been impressed by some of the very clever ways some locals devise to relieve me of my belongings, or cash, or both.
    These events always occurred when moving about, absorbed in my thoughts about the next meeting, or having come from a meeting and feeling comfortable and confident in my surroundings. That is the time, it seems, they strike. Most, I have learned, are part of a gang organization, are highly skilled, usually work with confederates, have a well layed out escape, and have a fence. What have I learned? Stay out of countries and areas where guns are prevelant, travel lite and keep your things infront, on escalators stand sideways (you see front, left and right) avoid crowded subways, buses streets (if taking subways or buses, go to the front only),take only signed taxis with computerized receipt, arrange a known person to pick you up, never engage a "friendly" person(s) on the street, they have an agenda. Any person who travels will have a story. None of my experiences have ever discouraged me from travel, the upside far outweighs the downside. Happy trails....
    Now in China...no gun...more fun.

  •  
    18

    p.silvestre

    08/13/09 | Report as spam

    Laptops

    are objects of desire for muggers. Light, expensive and easily resalable. Around the world, in many airports it only takes a guy checking the the cab line, another guy in a motorcycle a few blocks away, and a pair of cell phones.
    My recommendation, just put your laptop into your luggage as soon as you reclaim it, before leaving to the. It may be a little awkward, but it pays, and give you an empty hand.

  •  
    19

    p.silvestre

    08/13/09 | Report as spam

    Jackets and coats

    Where you you hang your jacket and/or coat when using the toilet at the airport? Chances are you use the practical hanger at the back of the door.
    Report from LAX authorities: the easiest way for a thief to pick your cash, passport, air tickets, cell phone and all the stuff even Batman would envy is to stretch his hand over the door, grab your coat and walk away.
    You can't even run after him.
    My suggestion, if you can't hold it to the area after security check, keep your jacket/coat on your lap. If you are carrying a handbag, leave it on the floor, but make sure the strap is around your leg.
    Paranoia? Not according LAX.

  •  
    20

    Giselle Samba

    08/18/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    In Brazil the safest way to leave Rio or Sao Paulo airports is to be met by someone. But if this isnt going to happen, then book a cab from the authorised cab booths INSIDE the secure area.

    As you leave airport customs, but before you step outside into the public areas of the airport, there is a small line of official cab booths. Book a cab there; get the drivers name and cab registration no. of the cab you have booked and keep a note of the name of the cab company. The company will keep a record of your name, destination and which cab you have used.


    The worst that should happen with one of these cabs is that you are taken via a "scenic route", and if you suspect that this has happened you can get back to the cab company. They are anxious to keep their 'safe' approval from the airport authorities


    DO NOT catch a cab from the cab rank outside the airport. It is cheaper, sure. But it is not unknown for bandits to hijack a cab, and drive it to the airport to pick up some unsuspecting tourist.


    Whenever catching a cab, always check the photo of the driver on the cab registration document - if its not of the current driver, don't get in. Wherever possible get your hotel or business contacts to book cabs for you instead of catching them on the street, but even then, ALWAYS check the photo.


  •  
    21

    riadabd

    08/22/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    thank you for this useful information

  •  
    22

    saar22

    09/24/09 | Report as spam

    Thank you

    I will try to remember those tips.

    Super Mario
    Checkers
    Chess
    Fashion games

  •  
    23

    david_csa

    10/22/09 | Report as spam

    Laptops and Locks...

    As Managing Director of a company that specializes in training travelers in computer security techniques, I'd agree with the suggestions that include using laptop and computer cable locks.
    But avoid the combination locks and old-style cylindrical key locks--they're just too easy to "pick with a Bic" (or to scramble so they don't work for you either.) Complex key or hybrid cylinder locks are the way to go.
    And don't depend only on your lock-slot, use a good quality glue-hasp solution. Many of the lock-slots have only a thin piece of stamped metal behind them, and they'll snap right off if any force is applied. (-hp- is notorious for this.)
    There's alot more you can do, but finally, realize all you're buying is time. A determined thief will succeed, given time and access. So minimize your attack surface first, and your second best bet is to discourage them enough that they choose a different target.
    http://www.ComputerSecurityAbroad.com

  •  
    24

    panoz

    10/23/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    All these tips are great when trying to avoid situations.. but
    when something goes slightly sideways regardless of how
    well you prep to avoid you need to take the next step.. for
    me, i did the insane and became the aggressor. I fell victim
    to an obnoxious and overly confident cabby that decided to
    take me on a unscheduled tour of the back country in the
    hopes of intimidating me for $$$. I figured I had two options
    die or kill.. I immediately took my belt off threw it around his
    neck from the back seat and threatened to snap his neck if
    he didn't pull over, two years later and he's probably still
    getting chiro adjustments for his neck and I'm here..
    sometimes it helps to be a little more insane than your
    attackers

  •  
    25

    calypso524

    11/06/09 | Report as spam

    RE: 10 Tips for Safely Leaving a Dangerous Airport

    wish i had read this before i got into a "cab" early morning outside the airport at Shanghai. i was reading the signs to find a pre-paid phone before I left, so paired with being 18 and having bright blonde hair i was a sitting duck. my best advice would be to not confuse hasty antics for cultural differences. there are differences, but i learned that 'bad vibes' speak the same language.

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