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CEO Survey: Understanding the Generation Gap

Tags: Employee, Survey, CEO, Performance Management, Human Resources, Workforce Management, Ethan Watters, Team Management, Professional Development, Management, Career, Leadership, BNET Feature

The lukewarm evaluations of CEOs also may point to a generation gap between typically baby boomer-era upper management and Gen X- and Gen Y-age employees and managers. Several experts pointed out that younger employees expect a more nurturing, less autocratic style of leadership.

“The old days of command and control are gone,” says Vistage International CEO Rafael Pastor. “A CEO can’t rely on the strength of his corporate structure to make things happen. Younger employees expect a level of collaboration and communication that their parents didn’t expect.”

Author Michael Abrashoff adds, “Today’s younger generation requires a new set of managerial skills. They want to know why you are doing things in a certain way and will only buy into a project if they understand why you are doing what your doing.”

This doesn’t mean that Generation X and Y employees aren’t capable of being great team players or that they don’t care about the company. When asked what they would like to discuss with their CEO if they had the chance, employees young and old showed a remarkable degree of selflessness. More than half said that they wanted to chat with the top boss about the company’s long-term vision or strategy. Less than one in four wanted to talk with the CEO about their personal career prospects or their salaries.

When asked what qualities they thought their CEO valued most, the vast majority of employees young and old chose answers like “integrity,” “delivering results,” “innovative thinking,” “honesty,” and “resourcefulness.” Fewer than one in 10 believed CEOs were impressed by smooth talkers or suck-ups.

 
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  •  
    1

    jlvelez

    11/09/07 | Report as spam

    Re: Generation Gap

    This article represents yet another way in which firms are ignoring the new generation of workers and dropping the ball in leveraging talent.

    As a 'younger worker' I can relate. I can do any job, but the job that provides me with a sense of accomplishment and challenges me to succeed is the one that will keep showing up for every day.

  •  
    2

    Hoodeetch666

    12/12/07 | Report as spam

    RE: Part 3: Understanding the Generation Gap

    I don't think any of this is new. When people my age (now 59) were new in the workforce, they were saying the same thing. As most people grow older, their expectations from a job are less lofty, and they also grow to understand why many things are done as they are without needing an explanation from the boss.

    I suspect that 10, 20 and 30 years from now, the same views will be expressed in business surveys about workers and their attitudes toward their jobs and supervisors.

    Also, it's not really fair to say that management used to be autocratic in the past and has become more collaborative in recent year. There always have been different management styles, and there will continue to be as long as the management function exists.

  •  
    3

    vincent.fong@...

    01/17/08 | Report as spam

    RE: Part 3: Understanding the Generation Gap

    One of the real dangers (in forseeing years to come) is the lack of ability or confidence of gen-y and some some-x employers (probably managers by then) in making decisions.

    There is general trend these days to give in to the have managers placate to the younger generation workforce. I wonder if anyone has ever stopped to consider the ill effects of such pampering in years to come.

    I already note among my peers that many would not make decisions preferring to pass on the decision making process to someone else. This must defintely have dire consequences if managers of the future cannot / would not make the hard calls.

  •  
    4

    melani@...

    06/06/08 | Report as spam

    RE: Part 3: Understanding the Generation Gap

    Not sure what gen-y and gen-x you work with, but the groups we associate with are amazing decision makers.

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